IPhone 4G, Dell Inspiron 15 3000 series, Windows 10
When I connect iPhone to laptop with cable (I have tried a number of cables and ports) it is recognised in the My PC folder under 'drives and devices' as 'IPhone'. When I open its properties it tells me it is nearly full (only 839MB free of 14.7GB). However when I click on the iPhone folder it is EMPTY.
I go to ITunes (which I reinstalled twice because of this problem) it does NOT appear under Devices.
What to do? Is there some setting on the IPhone I need to correct etc. Help needed. The material is there but I cant access it