Link to home
Start Free TrialLog in
Avatar of Donnie616
Donnie616Flag for United States of America

asked on

Cannot log into several sites on one Windows 7 PC, Why?

I am having big trouble on a windows XP desktop and it may soon fail completely.

IN Getting ready for that event, I repaired a brand-new, but rarely used (since 2012.) I built it, but dont let that fool you. I am NO EXPERT!

So this AMD 9950 CPU win 7 machine is still a power house. MS Office is installed, Vipre AV etc and I am ready to go, However there is one HUGE problem that is paralyzing me. I cannot log onto Ebay, Experts-exchange and many other sites from ONLY THIS PC. Change dpasswords so manyX but then they are not recognized. on this PC. The chages take effect on other machines (friends, the failing XP , a new laptop,, but I make my living on Ebay and it is time to use ths new Win 7 PC for the next 10 years.

IMPORTANT:...I have tried to log on from Opera, Internet $xplorer, Chrome, Tor and my default Firefox browser.  Ebay tech support could not help 8 months ago and Experts exchange Tech Support could not help yesterday.  These are the 2 most important sites in this disabled old man's life.

Since it does not appear to be a particular browser issue, Is there someone who knows what setting on this Windows 7 monster is screwed up and preventing me from logging into my very importatnt websites?

I have asked this same question about 11 months ago on EE with no joy so I quit the machine until I turned it back on yesterday only to find out it is not just EBAY but the all important EE too and others. I have tried typing in the urls instead of clicking the bookmark No Help!

Can Anyone help me? I cannot be the only one this ever happened to.  I am currently using the old faithful win XP PC now as it looks like a driver reinstallation helped that situation. ( baseed on EE assistance) Yesterday It would not run and I could not log onto websites from its replacemenrt so I am jammed up here.

Please I hope someone knows what this is. SUMMARY: I cannot log onto several sites from a hardly used Win 7 Desktop telling me the password is incorrect. Then when I change it, it is still incorrect, over and over.

Thanks in advance
SOLUTION
Avatar of William Fulks
William Fulks
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Can you see the characters in the password you are typing?


Have you tried a different keyboard?


Do you have cookies and javascript enabled in your browsers?
Usually this is the result of malware that had a hook into your system that was removed but left the system messed up.  It's been years but if I remember correctly, I had to uninstall and reinstall network drivers to actually fix this situation after having removed the offending malware.  It can also be attributed to current malware that is proxying your traffic through to capture usernames and password but the host site was taken down.   I would start with checking your proxy settings and looking at your hosts file.  Then I would use ComboFix from BleepingComputers.com to see if it tells you anything and go from there.  This one may be best dropped into a savvy tech's hands.  Obviously blasting the OS and reinstalling it would fix  the problem but that's a little akin to using a maul to drive a thumbtack.
Be cautious.  Don't run sfc /scannow lightly.  This will restore your system files to the windows original install and can often time leave computers if far worse shape than when they started.  Although it is often necessary, it's kind of a last result in my opinion.  It's a lot like reinstalling the OS.
I have never in my life seen sfc /scannow make a computer worse. It's nowhere near the same thing as reinstalling the OS.
Also in Chrome, when you are trying to log in to a site, does the URL display https: in red or crossed out?
Open IE, then click on Tools, Internet Options. On the General Tab, click on Delete and delete everything. Cookies, Everything.

Then click on Advanced and to a Reset. Choose the whole screen including personal settings.

Close out, shut down, start up and then test some sites.
Avatar of Donnie616

ASKER

Ok thanks guys. It will take some time to do all this.  Will get to it all eventually.

Now I have to bad PC's
Forgot to answer DBRuntons questions,
Yes
yes
Not sure

But I did work live with a tech person from EE yesterday.  She got stumped
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Already did {sfc /scannow} with clean results

OK I Agree with last 2 guys (And the rest)
I feel malware on this PC. It is getting worse by the minute. I am OFF the internet too. so I will follow thwe old routines from DBRunton.

I actually cant log on or print wirelessly only with ethernet.  

I also sense that it is the old bookmarks messing things up

Answer to quetion is yes a few sites are accessible but LESS THAN YESTERDAY, so this bug is workng on me.

Win7 sp1 32bit was installed in 2012 but i did not turn PC back on til one year ago. Could not log onto EBay...I asked you guys....No joy....so I shut it down until 3 days ago. Same problem, only worse. so I actually have only about 10 actual hours of experience with Win7. This was my first build. I can build them but cnt run them. I think U@ guys might remember that about me.  I am on a Win8.1 laptop that I bought in case something like this happened. Who knew? this would be my primary machine. Nevefr bought one before Win 8. not so bad.
 Thank you all lots to do now.
Sorry, 1st win 7 build is what I meant, therefore I have little experience with 7 and 8.
ok this is absolutely crazy' I use a portable usb wireless adapter (cisco Linksys 1200AE) and have it in my hand but am able to print wirelessly to  a printer. How is that possible? Am I going crazy? Adapter of course does not appear in device manager. I still cannot log into EE or EBay Or MOST of my old bookmarks when it was only the 1 or two yesterday. I worked 11 hours with Bleeping computer AV and repair toolstoday and PC is lightning fast and clean but cant log on to much of anything now. Gmail yes. Remember it prints wirelessly to a printer without an adapter plugged in. What the ?????? It shows my wirless ssid from comcast router but it is connected by wire.  again how is this printer printing?  Pc is off so good nite.  I have to get one of these PCs going right. Thanks all D.
Have you done the following?

1.  Go to Control Panel > Internet Options > Connections > LAN Settings
2.  If the "Use a Proxy server for your LAN" option is checked then uncheck "Use a Proxy server for your LAN",and click "OK" Button and "OK" and get out of Internet Options.
3.  Reboot and restart and recheck your logins.  No joy then recheck the "Use a Proxy server for your LAN" setting. If the check is still there report back because then we do have to get really serious.
yes several times now. no proxies unless hidden. I am able to get on many sites but not EE or EBay. On ANY browser. does not accecpt UN and PWs.  Just like a year ago. Only on this machine and I still can print with no wireless adapter set to go. Thats it in nutshell. gotta get baqck to XP machine where all my documents are. Now.
Forgot Firefox is now unstable crashing each time  I load it.  Thakx for staying with me
Use Chrome and it must be Chrome and type facebook.com into the URL bar and press Enter.

User generated image
Does it look exactly like the graphic above?  Is the https green?  Are there no lines crossing the https out?
OK will do but in middle pf  repairs & instructs you and nobus  & others gave me on the XP machine.machine . going to be a while.

 note;i dont use chrome or facebook. facebook on chrome stole my wife of 22 years from after i put them on her laptop.  i hate them both. and that is why i am such a mess 4 years later. sorry bout that
D.
Hi,
To dbr:  My screen looks exactly like you showed on your s-shot (GREEN Https. etcI do not know what else to do. How is it possible that I cannot get onto a couple of THE most important sites in my life on 6 different brand new installed browsers? How is that possible? I quit...just like a year ago....except old faithful XP machine has reached end of life. (Below) to use as main PC

    []3 SURVIVAL NOTES to the EXperts
1.Ebay is how I make a few hundred(sometimes MUCH more) a week and cannot get on the site with my best computer >

2.  Ex Exchange wont accept my password now either. That wasnt true when I 1st asked this question last week. Another CRUCIAL site for my survial.  Wht the heck is going on? also slowing down. ALL most powerful AVs, AMW's etc are clean now (not so much at first) Big problem is they see my greatest torrent accomplishments FALSLY as trojans....GONE!

3.  I have a 522 page pile of .txt docs of a legal motion I must EDIT and file by Sept 30.  Need crucial Docs off 2 problematic computers. I need six copies of that motion and its exhibits , etc. etc. maybe 10% left to print.
Cant print.... cant copy, etc.

Xp machine is in good enough repaired shape to maybe use it a little bit. a note on that question in an hour.

Hopefully last question.>> does adding a hard drive to this win7 Home built computer and installing another copy of win 7 on it as dual boot sound ok to you all? so I can access what I need (Urgently) and transfer what I need from the corrupted copy of Windows.?  

LOts of functions are causing probs on both PCs. Bdlessed be windows 8 that I have not a clue about which I am using now.  In one week of repairs i feel my mind being restored from the official diagnosis of  'nam  and Adultery PTSD. Thanks to you all. Maybe I can learn enough AGAIN to start basic repairs on the 5 dozen XP machines these seniors own where I live.  I have helped a few for free, but I will still need your help guys.
have been doing for at lest 8 yers.
But first things1st. Suggestions on what to do with a pair  still in wrappers 4 year old,  un-used 500gb seagate 7200-12 16mb cache HDDs ( 2 different firmware numbers.)  This is the type of stuff I sell on Ebay
but without  that strong computer, I cant make my living. I need you guys to advise me as always.
WHAT DO I DO? the repairs are conflagrating (made that up) things up.

dont want to start fresh but need advice if I have to. Other xp machine actually was a raid configure, but one drive failed long ago. NO raid please no time to learn much now. Got to get online to sell my NY Yankee Memorabilia before they lose. Nothet hint I owned an antique store, watch repair store and mor. Need to sell it all That is why i NEEd EBay on a fast machine. I have 1000 watches that are taking up room

Sorry for log windedness but I hope I was interesting. Last judge say I was too longg winded in my papers.
Gotta go to work
Bless all of you. and thank you all. Im not crazy Just a little stunned form 2011. Need to get back to Computing.   HEP PLEASE!

Big mouth Donnie
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Does adding a hard drive to this win7 Home built computer and installing another copy of win 7 on it as dual boot sound ok to you all?

Seconded.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SO much normal stuff is NOT working it is unreal.<< Dumb question yeah?  computers name is Alien III because it is all modded out like my 1st 2 aliens but I think a Real alien got into this thing. think I did something wrong when I put SP 1 in. THen I Put new stuff in XP and legacy in newer OS. Thats what happens after a bad wife.

Can I use same OS,  different license ? for new HDD? Win 7 ultimate?

I cant handle win 10  yet. Too old to go back to Ubuntu blah blah.  I have used nothing but ultimate or professional versions  OK? Will it work? How about same OS with different product keys?
Is there a site I can get the cou[le pf hundred MS updates between SP3 and end of life at least for XP?
almist done guys,
good nite and thanks
Can I use same OS,  different license ? for new HDD? Win 7 ultimate?   <-- Yes you can.
did not see your question dbr. I use UTorrent always have. Tixati huh? OK!  Rhx D.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Weong machine wrong question but I confuse anybody,. Good nite. Thx for tixati thx for Ryam I used him for my 1st slipstread cd (
XP) guss whatOS  is in that other question's xp install. hes tuff for guy like me but good oncei read slowly. This machine is goint to be reinstalled after    I transfer what I need to get printed  Just photos and .txts basically. For Ebay. Lots of NEW old PC stuff still in the bi]oxes for building.
thx again
nitre D.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I have the update CD after SP 3 Thank you for the  one piece info. We are still on the wrong thread but all's good.
Mr. hurst stated the obvious, in the end.  But everyone else contributed lots of knowledge that I once knew but had forgotten about..
To all of you<
FOR YOUR info: It was XMarks, Chrome and Firefox .causing the conflicts with each other thereby causing a bookmarks issue.  then freezing after all the fixes we tried.tHIS HAPPENED WHEN I TRIED TO SYNC THINGS USING xmARKS AND fIREFOX, THEN HERE COMES cHROME STICKING ITS NOSE IN AND i LOST MY emails on my iphone and no password.  had to go to best buy for the phonew 3 times and they did not know what i did.  Reinstallation of this OS fixed my synced phone if you can believe that.

Actually on this  new ly installed OS with Firefox, I am only getting ONE comment by Nobus and I am pretty sure you left more than that.  Maybe it was on my other question about XP PC. They both were acting in same way I guessws because I hooked up my first ever home network setup with Iphone, android tablet, 2 PCs and 1 laptop.  AND MADE A MESS OF IT. XMarks got involved and scred it all up. It is not an app for beginners like me.

Some of you who remember me know that If i used ANY INFO GIVEN ME AT ALL< I give point credits for what I learned.  

I made a beautiful slipstreamed  version of Win 7, which I updated on the DVD  to late august. Just 28 updates remained.  Only I few drivers leftto do...dont like to use win update for that. Running perfect. Vipre already caught a false pos from one of my torrents but all is good.  Now I have to pay my bills....not sure.  

If i listened to John hurst long ago, I would have been in no trouble but then i would not have remembered all that I learned (AGAIN) from this thread {all the 50 pointers were valuable to me}
Bottom line is that the problem was never solved. I never was able to get onto Ebay. Nothing left to try to do. REINSTALL.
All is good so thanks for sticking with me til you just couldnt bear it anymore.  Ill be back
when i try to reinsta win7 over XP. dont know if machine has enough horse power for the OS.

Donnie V.
Thanks for the update and for kind words. Happy to assist you.