ESXI server with local disk issue


i restarted one of our ESXI servers and it take long time to start
then i tried to check the local hard disks status but i dont find the command which will show me the local hardware status
i need CLI which will show me only the local disk status and read controller status
so i checked the disks status from vsphere client and i found this situation (( please check the attached file ))

i want to know if the other disk need replacement or this just raid controller configuration issues  or something ells

plus i need the ESXI CLI which will help me to check specific local hardware like local disks - memory - cpu - etc

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

as per the screen shots it seems that harware is not supported. could you please check the configuration of the controller
sword12Author Commented:
but now this server is production

so how can i check the raid controller configuration  from Bios or ?

plus you think this is just a raid configuration issue or could be hardware problem

please can you tell me how can check the raid configuration and which ESXI CLI will show me the local disks status

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
What is the make and model of server ?

If the Server was a Dell or HP, you would use the OEM version of the ESXi, available from Dell or HP, which has commands available which allow you to inspect the status of the storage controller or disks, in the RAID.

This can also be viewed from the hardware status option in the GUI, and any issues, will also generate an alarm.

If however your hardware, or storagae controller is not supported, you cannot do this form with ESXi, and you will need to check your storage controller manually, which may involve a server restart and check at POST, or BIOS Menu.
SolarWinds® VoIP and Network Quality Manager(VNQM)

WAN and VoIP monitoring tools that can help with troubleshooting via an intuitive web interface. Review quality of service data, including jitter, latency, packet loss, and MOS. Troubleshoot call performance and correlate call issues with WAN performance for Cisco and Avaya calls

sword12Author Commented:
server model  PowerEdge R710

so how can i install and configure this dell tool please

plus the GUI  show nothing wrong so you think i have to reboot the server and check this on bois level ?

please check the attached file and please let know how can i configure this dell tool

Mr TorturSystem EngineerCommented:
don't you have iDRAC configured on your Dell servers ? This will provide you hardware and config info about your RAID controller.
Maybe there is other thing I don't know about with Dell on ESXi, I suppose Andrew will tell you, but this is a simple way to have more info than in ESXi GUI.
As for command I can try to give you some but what is your ESXi version ?

But, of everything, if I come back to your issue... : what is it? your ESXi server has been long to reboot then what? You suspect disk to have a problem? What do you call "a long time to start" ? Are you used to manage ESXi servers ?
The only thing I see here is that you have a 136 GB RAID logical disk configured on both ESXi, and that on one of these ESXi there is another storage device with a 0 capacity, seems to be a disk but not related to RAID controller.
So please give us some more info answering these few questions.
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Did you use the DELL OEM version ?

Please see my EE Article, this is how you look at your RAID storage controller.

HOW TO: Use Dell OpenManage Server Administrator to Create and Manage a Virtual Disk (RAID Array) on a Dell PowerEdge Server with VMware vSphere 5.0, ESXi 5.0 installed.

For your information Dell R710 do take a long time to boot,

1. if you have memory test enabled in the BIOS.
2. also, the USB Arbitrator service takes a while to start!
sword12Author Commented:
unfortunately we don't use ESXI OEM ISO  so that mean i have to check the disk status and raid controller on bios level so i have to  reboot this server and check

but this lead to other question

we are going to buy 10  servers  Fujitsu RX2540 M1   and we will use vespher and vsan 6.0 so we will use around  30 TB  or more from local disks for these servers  so what you recommend to use  ESXI or ESXi OEM  from   Fujitsu  

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Always use the OEM VENDOR version of ESXi if available.

There is for IBM, Dell, HP, Fujitsu.
Mr TorturSystem EngineerCommented:
if you do not want to answer questions, I cannot help you.
Good luck anyway
sword12Author Commented:
So sorry Tortur i don't notice your comment

the first answer

i have 2 hosts the same configuration 100 % esxi1 - esxi2 - esxi3
but once i reboot them esxi1 and 3 come so much faster than esxi2

so i checked the hardware status for all of them the only thing i noticed these status that esxi2 has maybe raid controller configuration issues or the other disk has issue

as you see from the attached files esx1 look OK and the raid configuration look ok . but the esxi2 has this segate disk with capacity 0  and i don't know what this mean disk issue raid controller issue i don't know

so i will try this Sunday to reboot this server and check the bios

but if you have some commands which will help i can share the output and then you tell me
Mr TorturSystem EngineerCommented:
Well, that's a start.
Even if I don't follow your calculation when you say "i have 2 hosts the same configuration 100 % esxi1 - esxi2 - esxi3"...

And you don't have anyhting else connected on this esxi2 ?
What could be this seagate ? An external usb drive ? Another internal drive but not connected via the RAID controller ?

Also being longer to boot is not really an issue.
Maybe as Andrew suggests you have a RAM test at POST (power on self tests) on esxi2, and as it is ESXi you must have a lot of RAM and this take a while.
Also all UEFI bios servers are usually longer to boot, from what I have seen.
sword12Author Commented:
Hi all

i rebooted the server just to check

i found nothing new from the reboot . it is look like the only way to lo gin to the raid controller and check if one disk failed . but according to Andrew Hancock advice i installed op-visor to test it and op visor give me error that the disk failed and need replacement .

please check the attachment files and let me know if i have to lo-gin to the raid controller configuration to figure out if the disk really need to be replaced .
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
What does Hardware Status or Health Status state ?

I have a Dell R710 here, with a disk failure, and it tells me it's failed in Hardware Status.

(if using OEM version!)

Your storage RAID has degraded....

You are in the BIOS, not the storage controller BIOS.....

Select CTRL-R (or CTRL-C) when the Dell H200 PERC message appears.
sword12Author Commented:
health status show nothing show everything green and ok

we don't use OEM

yes i know i am in Bios

so this is my point the only way to know if i have physical disk problem is to use CTRL-M i think then login to raid controller then see if the disk online or failed .

so no other way in my case right .  i have to get downtime for this server to do it

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
so this is my point the only way to know if i have physical disk problem is to use CTRL-M i think then login to raid controller then see if the disk online or failed .


You have used the wrong version of ESXi. It's always recommended to use the OEM vendor version.

so no other way in my case right .  i have to get downtime for this server to do it


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.