Outlook 2013 showing Unread Items in Sent Folder

weird occurrence
Outlook 2013 64-bit
Exchange 2007 Server
on one user that we have found so far, shows unread items in sent folder
how does that happen and how to clear it?
all help is greatly appreciated
David ElebuteSystems ConsultantAsked:
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Technical InformationCommented:
Can you log into OWA and see if the item is unread?
Sounds like an indexing problem.  Have you rebuilt the index?
Technical InformationCommented:
You can also turning off Cached mode to see if it disappears

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David ElebuteSystems ConsultantAuthor Commented:
sorry i have not had a chance to revisit this issue but will do today
thx for all the suggestions
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