Customer brought me a 500GB WD external drive with his music on it. He couldn't access the drive. I took the drive out of the case intending on connecting it as an internal drive but it doesn't have a normal SATA connection. When I plug it in it says that it's a WD SES drive. At first when I plugged it in without the case I could access the drive and I got about half the music off it. All indications are that the drive is failing. It's USB 3.0 but I can only plug it into USB 2.0 ports and get the operating system to recognize it at all. Now it sees it as a drive letter, but I can't click on it and get anything. I've tried this on multiple systems XP, Win7 and Windows 10. I've put it in the freezer but I still can no longer see any folders. I was thinking the member might be screwed up and a fixmbr might have a chance of making it so I can access the data before the whole thing dies. Does anyone have any other ideas?