khanfe
asked on
Junk Mail Settings GPO for Outlook 2010
The users on our estate are currently using Microsoft Outlook 2010 clients. We currently have groups of users where one set will have their safe senders list and safe Recipients list populated in their Junk Mail settings, where others won't have the list populated.
Policy configuration:
Microsoft Outlook 2010/Outlook Options/Preferences/Junk E-mail show:
-Add e-mail recipients to users' Safe Senders Lists - Enabled
-Overwrite or Append Junk Mail Import List - Enabled
-Permanently delete Junk E-mail - Disabled
-Specify path to Safe Recipients list - Enabled
-Specify full path and filename to Safe Recipients list:
\\org.net\NETLOGON\Save_Se
-Specify path to Safe Senders list - Enabled
-Specify full path and filename to Safe Senders list
\\org.net\NETLOGON\Save_Se
-Trigger to apply junk email list settings - Enabled
1. Both sets of users are using Outlook 2010 clients and we are working with Exchange 2010 servers.
2. GPO is being applied to both set's of user's profile based on findings from gpresult report.
3. Attempted to run gpupdate /force on affected user machines, however no change
4. Edge Server transport rules have not been applied for this configuration
5. Both sets of users have logged into other machines residing in the same OU as their own machines using their network accounts - Junk Mail settings are the same.
Registry setting for both sets of users is set as following in the following location:
HKEY_CURRENT_USER\Software
junkmailimportappend - DWORD = 0
JunkMailImportLists - DWORD = 1
junkmailpermdelete - DWORD = 0
junkmailsaferecipientsfile
junkmailsafesendersfile - \\org.net\NETLOGON\Save_Se
junkmailtrustoutgoingrecip
Policy configuration:
Microsoft Outlook 2010/Outlook Options/Preferences/Junk E-mail show:
-Add e-mail recipients to users' Safe Senders Lists - Enabled
-Overwrite or Append Junk Mail Import List - Enabled
-Permanently delete Junk E-mail - Disabled
-Specify path to Safe Recipients list - Enabled
-Specify full path and filename to Safe Recipients list:
\\org.net\NETLOGON\Save_Se
-Specify path to Safe Senders list - Enabled
-Specify full path and filename to Safe Senders list
\\org.net\NETLOGON\Save_Se
-Trigger to apply junk email list settings - Enabled
1. Both sets of users are using Outlook 2010 clients and we are working with Exchange 2010 servers.
2. GPO is being applied to both set's of user's profile based on findings from gpresult report.
3. Attempted to run gpupdate /force on affected user machines, however no change
4. Edge Server transport rules have not been applied for this configuration
5. Both sets of users have logged into other machines residing in the same OU as their own machines using their network accounts - Junk Mail settings are the same.
Registry setting for both sets of users is set as following in the following location:
HKEY_CURRENT_USER\Software
junkmailimportappend - DWORD = 0
JunkMailImportLists - DWORD = 1
junkmailpermdelete - DWORD = 0
junkmailsaferecipientsfile
junkmailsafesendersfile - \\org.net\NETLOGON\Save_Se
junkmailtrustoutgoingrecip
do you have the ADM file for the appropriate version of office?
Office 2013: http://www.microsoft.com/download/details.aspx?id=35554
Office 2010: http://www.microsoft.com/download/details.aspx?id=18968
Office 2007: http://www.microsoft.com/download/details.aspx?id=3798
Office 2003: http://www.microsoft.com/download/details.aspx?id=9035
Other than that you seem to have the settings as per https://support.microsoft.com/en-us/kb/2252421
Office 2013: http://www.microsoft.com/download/details.aspx?id=35554
Office 2010: http://www.microsoft.com/download/details.aspx?id=18968
Office 2007: http://www.microsoft.com/download/details.aspx?id=3798
Office 2003: http://www.microsoft.com/download/details.aspx?id=9035
Other than that you seem to have the settings as per https://support.microsoft.com/en-us/kb/2252421
ASKER
Yes, the ADM file in use is from Office 2010...
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
The issue was resolved following the article I've provided in my final comment.
ASKER
\\org.net\NETLOGON\Save_Se