Upgrade to Windows 10

I have a laptop that I would like to upgrade to Windows 10. The App is however not available and according to some support info from MS that can happen when the computer was once member of a domain. This is indeed the case. MS says then that one should ask the IT0-department, but I am the sole IT-er here and I have no clue what to do.
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Peter HutchisonSenior Network Systems SpecialistCommented:
What you need to do is open the Control Panel, System, then select Change Product Key or Code to a non-KMS key such as a Retail or OEM product code for Windows. Reboot and then apply latest updates.
JohnBusiness Consultant (Owner)Commented:
Is your computer on WORKGROUP (That is, for sure off the domain)?

Go to http://www.microsoft.com/en-us/software-download/windows10 and see if you can kick off the upgrade this way. I have used this and it works.
Disjoining the domain is not needed when we use the media creation tool (John's link). Peter's comment is about the upgrade entitlement. Windows (7/8.x) enterprise edition is not entitled to upgrade for free. So you need to have the pro edition with a non-Volume-license-key or it won't work.
But no need to find out what you have, simply download the media creation tool and try.
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Wayne BarronAuthor, Web DeveloperCommented:
Yep, ran into that very issue.
This is what I did.

Download the following Media Creation tool.
Choose 32 or 64 bit.

Once downloaded, choose to download the ISO for what you are needing.
Pro or Home
Install to USB (or) DVD.
And then after it is completed.
Run the USB from your desktop, and then choose to upgrade the system.

I strongly suggest that after you Upgrade the system and get your FREE Registered copy of Win10
That you do a Clean Install of Win10. As the Upgrade, carries a LOT of issues.

Good Luck

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Wayne BarronAuthor, Web DeveloperCommented:
Sorry McKnife
Did not mean to step on your toes, with my comment.
TheoAuthor Commented:
Sorry to take so long. I have downloaded the iso, BUT HAVE NOT YET GOTTEN TO THE REST
TheoAuthor Commented:
Thanks gentlemen, it is up and running.
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Windows 10

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