Obtaining O365 installers for shared installation on RDP server

I am trying to install Office 365 on a 2012R2 server RDS server.

I'm following this procedure: https://technet.microsoft.com/en-us/library/dn782860%28v=office.15%29.aspx
My fist problem is to obtain the installer. I'm trying to do this: https://technet.microsoft.com/en-us/library/jj219424.aspx
However my download fails and I'm none the wiser to understand why...

Here is my configuration.xml file
<Configuration>

<Add SourcePath="\\WIN8VM\Kits" OfficeClientEdition="32" >
    <Product ID="O365ProPlusRetail">
      <Language ID="en-us" />
    </Product>
</Add>

<Updates Enabled="TRUE" UpdatePath="\\WIN8VM\Kits" /> 

<Display Level="None" AcceptEULA="TRUE" /> 

<Property Name="SharedComputerLicensing" Value="1" />

<Logging Path="%temp%" /> 
 
</Configuration>

Open in new window

and my log is attached.

Any idea ? (yes everyone has full R/W on \\WIN8VM\Kits)
LVL 2
Alexandre TakacsCTOAsked:
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Cliff GaliherCommented:
You did not attach a log.
Alexandre TakacsCTOAuthor Commented:
oops - here we go

It is actually a ZIP compressed log (as to avoid upload restrictions)
Temp.txt
Cliff GaliherCommented:
Your download is failing because you are running setup with the /configure flag, not the /download flag. And /configure has no files downloaded yet to run against.
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Alexandre TakacsCTOAuthor Commented:
whoops - of course !
Alexandre TakacsCTOAuthor Commented:
Well in fact I'm still having issues here...

Did run /download but despite churning away for quite some time I only got a few hundred kb worth of install material:

Some files / archives createdThe destination folder _is_ writable as witnessed by the fact that the procedure did create a few folder and files - but nowhere what was expected...

Further log attached
Temp.txt
Cliff GaliherCommented:
First, you don't need to zip these files. It is a right pain as the mime type mismatches and is causing issues. Either upload them as text files or properly name them as zip files. I'd just upload them as text. Even uncompressed they are smaller than your average email signature jpeg. Zipping isn't making anything more convenient.

With that said, the new error is a failure to write file and the error code is 1450. That is an insufficient resources error code. A couple of possibilities, but the most likely:

1) Out of disk space.
2) Disk quotas (essentially artificially out of disk space)
3) Heavy file fragmentation. NTFS does have a theoretical maximum and you can hit it.

So download started, but was unable to download all of the data.
Alexandre TakacsCTOAuthor Commented:
First, you don't need to zip these files. It is a right pain as the mime type mismatches and is causing issues. Either upload them as text files or properly name them as zip files. I'd just upload them as text. Even uncompressed they are smaller than your average email signature jpeg. Zipping isn't making anything more convenient.
Ok - I believe zip per se are not allowed, nor .log files - I guess will post as plain text.

With that said, the new error is a failure to write file and the error code is 1450. That is an insufficient resources error code. A couple of possibilities, but the most likely:

1) Out of disk space.
2) Disk quotas (essentially artificially out of disk space)
3) Heavy file fragmentation. NTFS does have a theoretical maximum and you can hit it.
Neither of those would be the case in my situation - fairly sure of it. Actually just tried on a plain vanilla Win8.1 machine with similar results... Can you actually perform the download now ?

So download started, but was unable to download all of the data.
Interesting - but I'm really at loss to find out why...
Cliff GaliherCommented:
Yes, I just did a download. Absolutely no issues. As I mentioned above, the error *code* is (relatively) specific. The issue was in writing the data, not downloading the data. If the issue were with the download then you'd get a completely different error in the log. You have some sort of disk issue.

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Alexandre TakacsCTOAuthor Commented:
Problem solved.

We eventually escalated the issue with Microsoft support and after some back and forth one of their support person managed to solve the issue.

I'm afraid I'm not exactly sure what was wrong (for some reason the recording of the remote support session did not work...) but it involved some registry hacking . Also they insisted in having the RDP role installed and running on the target machine. That about sums it...
Alexandre TakacsCTOAuthor Commented:
Not exactly a solution but good pointers and helpful suggestions / checks
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