Outlook Cutting off Contacts

I am running Outlook 2013 on a Windows 7 Lenovo laptop.  All of a sudden my contacts are cut off, with no scroll bar to allow me to get to the bottom of the field (see attachment).  I've set my screen resolution to the maximum (1600 x 900), but that didn't change anything.  Please help.

Outlook Cutoff Contact
Thanks,

Phil
philsimmonsAsked:
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JohnBusiness Consultant (Owner)Commented:
Pick up the screen on the top row with your mouse and move it up so it fits.

You may need to make your Outlook Window a bit bigger.

I am running Outlook 2013 on a 1366x768 screen and I can put the contact window inside the screen to see the whole thing. I do not run Outlook Full Screen.,

Try that and let us know. Thanks.
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philsimmonsAuthor Commented:
John,

Thanks for the suggestion.  Maybe I misunderstood your post, but the window is already full screen (that's how I always run Outlook).  When I reduce the ribbon to just tabs it helps, but it's still cut off.  Any idea?

Phil
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JohnBusiness Consultant (Owner)Commented:
Thanks for the update. Even if Main Outlook is Full Screen, you do not need to run the Contact window full screen. Click it out of full screen to windowed and you will see the whole thing.

There must be a resolution mismatch somewhere on your machine, because if I use full screen for the contact window it works. Until you determine the mismatch, use the contact window in windowed mode. That will work very well.
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philsimmonsAuthor Commented:
Please tell me how to do that?
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philsimmonsAuthor Commented:
I don't know how to change to "windoed mode"
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adamdalgCommented:
Windowed mode just means that the window is not maximized to full screen.
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JohnBusiness Consultant (Owner)Commented:
For any Windows application there are 3 buttons top right of the Window:  Minimize, Full screen/windows, Close.
Use the middle button to go out of Full Screen.
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philsimmonsAuthor Commented:
Oh, sorry.  I just didn't know the terminology :).  I tried changing the mode, and it just changed where the window was cut off (see attachment).  It didn't used to happen ... very strange.

outlook cutoff contact 2
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philsimmonsAuthor Commented:
The window is maximized top to bottom (as you suggested in your earlier post).
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JohnBusiness Consultant (Owner)Commented:
If the Contact dialogue box is maximized (so then you cannot pick up the top bar with the mouse and move it), then you have some sort of resolution mismatch.

Uninstall Office completely, restart, make sure (Desktop -> Display) that you are using Native Resolution at 100% (no scaling up or down), and then install Office again and test.
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philsimmonsAuthor Commented:
Thank you.  It was a solution I was hoping to avoid, but ....
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JohnBusiness Consultant (Owner)Commented:
Phil - you are very welcome. I am glad that reinstalling Office worked for you.
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