One of the computers of the company was misconfigured regarding the virus detection. An employee opened an attachment containing the virus cryptolocker and it encrypted the entire PC and a large part of the main server.
The former head of the IT has not enabled the shadow copy :-(.
It is proposed to pay a ransom to send a decryption key :-(
The second problem we have is that our bakup is corrupt.
We absolutely must recover some of the data contained on the pc of the employee.
Do you know a method or a specialized company to help us in this task.
Thank you for your help.