I need help. I have a user who's Firefox isn't working right

Good morning experts,
I have a user who's Firefox isn't working right.
When the user attempts to login to the website in question, it doesn't do anything.
When anyone else tries the same login from a different computer, the login works fine.
Is there a setting I need to check in Firefox to make sure their computer works fine?

Thanks in advance,
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erikTsomikSystem Architect, CF programmer Commented:
Please make sure the auto fill is disabled
JoeSystems AdministratorCommented:
First i would see if it works in Internet Explorer. Also are they having issues with any other sites in FFox?

Luis MouraCommented:
You can try clear cache, first.

Test in other browser to see if this problem, is only with firefox.
Last choise is reinstall the firefox.
What OS? If Windows, delete the firefox profile in "AppData\Roaming\Mozilla\Firefox\Profiles", then try again.
Sudeep SharmaTechnical DesignerCommented:
Is the User using any kind of addons like NoScript, AdBlock.

Try running the firefox in Safe mode and try to open the website and let us know the result. Or you may disable all the addons and try.

Also make sure if you are using Proxy then correct proxy address is set, or if you are not using proxy make sure there is no proxy setup on firefox.


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