cannot configure Outlook with Autodiscover

I can't configure my Outlook through autodiscover. Where I can diagnosis and fix my problem ?
AXISHKAsked:
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Luis MouraCommented:
What version of Exchange you are running?
StuartTechnical Architect - CloudCommented:
Ctrl + right click the outlook Icon in the task bar and select test autodiscover, please then post the results. Also note your Exchange version as suggested
AXISHKAuthor Commented:
Exchange 2010. Tks
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AXISHKAuthor Commented:
I find that the account can be setup by manually setup the server information.
However, the authentication need to setup with basic authentication.

Is there some wrong with the setting

tks
StuartTechnical Architect - CloudCommented:
Please copy and paste the full text output
MASEE Solution Guide - Technical Dept HeadCommented:
Do you have A record "autodiscover.emaildomain.com" in your internal DNS server which is pointing to Exchange server (local IP)?
If not please create one. Use the article below to create one.
Do you have autodiscover URL configured in Exchange? Please use this command to check
Get-clientAccessServer | fl Name,AutoDiscoverServiceInternalUri

Open in new window

If you see the default URLs set by exchange installation use the below command to set it to the same as external.        
Set-ClientAccessServer -Identity server1 -AutoDiscoverServiceInternalUri "https://mail.domain.com/autodiscover/autodiscover.xml"

Open in new window


Make sure split DNS/Pinpoint DNS in place
check step1 and 2 for configuring DNS
http://social.technet.microsoft.com/wiki/contents/articles/26721.oof-autodiscover-and-outlook-certificate-issues.aspx
http://www.experts-exchange.com/articles/13676/Out-Of-office-not-working.html
AXISHKAuthor Commented:
#1 DNS has been setup with team.local and team.com. srvex & srv host name appear in team.com
while only srvex appear in team.local. The DNS is only for local query.

#2 certificate is issued to srvex.team.local by local CA. There are two DNS name - srvex.team.local and srv.team.com under Subject Alternative Name

May need to rework the whole certificate what here are some questions. Is the following steps correct or not ?

1. Under Exchange console, New Exchange Certificate, I shouldn't click "Enable wildcard certificate".
2. Under New Exchange Certificate, is the selection correct ? The following is filled out automatically when I select the option below :
    Outlook Web App is on the intranet : srvex.team.local
    Outlook Web App is on the internet : srv.team.com
    Exchange Active Sync : srv.team.com
    Client Access Server : srv.team.com
    autodiscover used on the internet : srv.team.com

It seems that srv.team.com is used in autodiscover instead of autodiscover.team.com. Should there be any setting need to configure on Exchange using srv.team.com ?

Tks
   


[PS] C:\Windows\system32>Get-clientAccessServer

Name
----
SRVEX


[PS] C:\Windows\system32>Get-clientAccessServer  | fl Name, AutoDiscoverServiceInternalUrl

Name : SRVEX


[PS] C:\Windows\system32>Get-OabVirtualDirectory |  fl Server,Name,internalurl,externalurl


Server      : SRVEX
Name        : OAB (Default Web Site)
InternalUrl : http://SRVEX.team.local/OAB
ExternalUrl : https://srv.team.com/OAB



[PS] C:\Windows\system32>Get-WebServicesVirtualDirectory | fl name,internalurl,externalurl


Name        : EWS (Default Web Site)
InternalUrl : https://SRVEX.team.local/EWS/Exchange.asmx
ExternalUrl : https://srv.team.com/ews/exchange.asmx
MASEE Solution Guide - Technical Dept HeadCommented:
You have to set these URLs using my article above in postID#40970679

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AXISHKAuthor Commented:
Tks
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