We have an application running on RedHat rhel5 that requires some significant volumes of printing to Ricoh (MP4000, b/w) Multifunction Devices with 4 trays, for different stationery types.
1. A4 Plain
2. A4 Bill
3. A4 Survey
4. A4 Letterhead
We are using CUPS with Ricoh Aficio MP 4000 PXL printer drivers. On submitting the job – e.g.
#>more <filename> | lp –d<printername> -oInputSlot=3Tray
#> lp –d<printername> -oInputSlot=4Tray <filename>
<printername> = “3rd_Floor” or “dept” (as per CUPS reference)
The result of this is correct text but paper sucked from tray 1 (plain) when should be tray X (as specified )…………..
The Live environment works perfectly, so can discount printer, database engine, and..
..Main s/w Application is not at fault as these test are performed outside of it using Putty/terminal with same – negative – results
ppd (printer defs) files are exactly same on each environment too