at work we have win7 enterprise computers. so some of our users have taken our computers home and use a Cisco VPN connection to connect to our network.
I have a use who can connect with the VPN, and most things like outlook, and things like that work. However, there is an website for PeopleSoft that IE says, can't display page.
At a command prompt, I tried tracert and it timed out on the third hop.
I think I don't completely understand the whole tracert thing, and thought this would be a good opportunity to learn. My theory on how to fix this would be to find a different route for her PC. I think this is possible because, on a computer at my office, I tried a tracert and I think some of the hops were different than the user with the vpn.
So would it be possible to add some persistent routes in her routing table? if so, would it make sense to use the successful routes that my office PC had? or would that not work because, just because my office PC has these routes, doesn't mean that she would have routes to the same routers?
I would assume that she doesn't have a path to the same routers as my office PC, so would there be a way to find an alternate path to the PeopleSoft site?