Wireless Range Extender for the xxxxxx Condominium

Subject: Wireless Range Extender for the xxxxxx Condominium

Hello X,

I was a pleasure to meet you and learn about the two wireless devices that are not reading properly the room temperature from the  apt 418 and 402.

After analyzing and testing the actual network configuration I discovered that the wireless device stored in  unit 418 is not working properly  because of the weakens of the   wireless signal set out by the Amped  wireless Range extender. When I was testing the strength of the signal with my laptop I was barely able to receive one or two bar signal and with that low signal any devices won’t be able to read and communicate any reading to the IMonnit software. I had also confirmation of this fact after speaking with the tech support of IMonnit Corporation.

Due to the fact that there are no Ethernet jacks anywhere available on the 4th floor, and due to the fact that any Access Point needs an Ethernet port to connect to directly to a switch or router to work properly. My recommendation is to bridge another wireless Range extender to the existing one. The range expander that is in place now is meant to be for home users with limited capabilities. For apartment complex and commercial building I recommend to install a professional cisco Wi-Fi Range Expander that will bridge with the existing one expanding the signal to a further range. In this way even the apt 418 will be able to receive a stronger signal and connect successful the Mowi Wi-Fi Sensor.

I am waiting to hear in the next few days from the Cisco team which one is the most recommended device that will work best to accomplish this goal.  As soon as I receive this information I will be able to put together a quote for you.

Thank you,
ItaliabellaAsked:
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Stephen KairysTechnical Writer - ConsultantCommented:
Hi again,
I'm starting this one now. Hope to be done by 3:30pm eastern, 1930 UTC
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Stephen KairysTechnical Writer - ConsultantCommented:
Here you go. The below is my first attempt; however, I need a few clarifications before finalizing. I have boldfaced the relevant text with reference #s 1,2,3.

[1] - You do not reference apt. 402 in the rest of the email. Is that intended?
[2]-  This is not a complete sentence. Did you mean to say:
Because there are no Ethernet jacks anywhere available on the 4th floor, and any Access Point needs an Ethernet port to connect to directly to a switch or router to work properly, I recommend _________".
[3]  -Is Mowi the same as IMonnit?

Thanks
-----------
I was a pleasure to meet you and learn about the two wireless devices that are not properly reading the room temperature from apartments 418 and 402  [1]  .

After I analyzed and tested the network configuration, I discovered the wireless device stored in unit 418 is not working properly because of the weakness of the wireless signal set out by the Amped wireless Range extender. When I tested the strength of the signal with my laptop, I could barely receive a one- or two-bar signal. With such a low signal, any devices will not be able to read and communicate any reading to the IMonnit software. I also confirmed this fact after speaking with IMonnit Corporation’s technical support.

Because there are no Ethernet jacks anywhere available on the 4th floor, and any Access Point needs an Ethernet port to connect to directly to a switch or router to work properly.
[2]


My recommendation is to bridge another wireless Range extender to the existing one. The range expander that is in place now is meant to be for home users with limited capabilities. For apartment complex and commercial buildings, I recommend installing a professional Cisco Wi-Fi Range Expander that will bridge with the existing one to expand the signal to a further range. In this way, even apt. 418 can receive a stronger signal and connect successfully the Mowi [3] Wi-Fi Sensor.

I am waiting to hear within the next few days from the Cisco team as to which device
will work most effectively to accomplish this goal.  As soon as I receive this information I will put together a quote for you.

Thank you,
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ItaliabellaAuthor Commented:
yes Mowi is the wireless sensor that is installed in each apt. IMonnit is the software istalled in the manager Pc to program the Mowi sensors.

about apt 402 you are right .

we need to stick this sentence somewhere :)

as far as the not working Mowi sensor in apt 402 I don't think that the problem is related to lask of wireless signal. I will try to swap on device that is working to that using and verify if the problem is the feaulty device itself. I also suggested Jennifer to always keep a working spare MOwi in the office in case like this we need to test and eventually replace a faulty one.

Thank you Stephen
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ItaliabellaAuthor Commented:
2) yes I mean that....
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Stephen KairysTechnical Writer - ConsultantCommented:
OK, please try the below. Please pay particular attention to the boldfaced paragraphs as they are newly revised/inserted. Please be sure to remove the boldface before you send your email! :) Thanks.
-------
I was a pleasure to meet you and learn about the two wireless devices that are not properly reading the room temperature from apartments 418 and 402.

After I analyzed and tested the network configuration, I discovered the wireless device stored in unit 418 is not working properly because of the weakness of the wireless signal set out by the Amped wireless Range extender. When I tested the strength of the signal with my laptop, I could barely receive a one- or two-bar signal. With such a low signal, any devices will not be able to read and communicate any reading to the IMonnit software. I also confirmed this fact after speaking with IMonnit Corporation’s technical support.

There are no Ethernet jacks anywhere available on the 4th floor, and any Access Point needs an Ethernet port to connect to directly to a switch or router to work properly. Accordingly, I recommend bridging another wireless Range extender to the existing one. The range expander that is in place now is meant to be for home users with limited capabilities.

For apartment complex and commercial buildings, I recommend installing a professional Cisco Wi-Fi Range Expander that will bridge with the existing one to expand the signal to a further range. In this way, even apt. 418 can receive a stronger signal and connect successfully the Mowi Wi-Fi Sensor.

I am waiting to hear within the next few days from the Cisco team as to which device
will work most effectively to accomplish this goal.  As soon as I receive this information I will put together a quote for you.

Regarding the faulty Mowi sensor in apt. 402, I don't think that the problem is related to lack of wireless signal. I will try to swap in a working device and verify if the problem is the faulty device itself. I also suggested to Jennifer that she always keep a working spare Mowi in the office, just in case we need to replace a faulty device. Doing so will greatly facilitate testing and installing a replacement device.

Thank you,
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JohnBusiness Consultant (Owner)Commented:
Another alternative for you (not proofreading) is to use Power line adapters and connect the Wi-Fi using Ethernet. This is a more reliable solution and you could recommend it to your client. You need a POE adapter at each end.

You can add this paragraph:

"Another option for you to consider is the use of Power Line adapters to provide an Ethernet connection for the Wireless Router. This may prove as reliable and possibly more reliable than bridging. I can help you with this as well"

Please see the following CNET article for additional information.

http://www.cnet.com/topics/networking/best-networking-devices/power-line-adapters/
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Stephen KairysTechnical Writer - ConsultantCommented:
@John, Thanks for "going off subject" to provide her this useful info! :)
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larryhSr. Software EngineerCommented:
Paragraph 1:
Change "I was a pleasure" to "It was a pleasure".

Paragraph 2:
Change "wireless signal set out" to "wireless signal sent out".

Paragraph 3:
Change "anywhere available" to "available anywhere".  
Change "Ethernet port to connect to directly" to "Ethernet port to connect directly".  
Decide on which term you wish to use "range extender" or "range expander" and stick with it throughout your letter (unless it is part of a specific product name).

Paragraph 4:
Change "expand the signal to a further range" to "expand the signal further".  
Use "expand" or "extend" to match the term you choose from my earlier comment.

Paragraph 5:
Make sure word wrap does not happen prematurely as it appears to in one of the versions above.

Hope this helps.
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ItaliabellaAuthor Commented:
Thank you everyone
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