Office 365 Login Issues

Ian Eskriett
Ian Eskriett used Ask the Experts™
on
Hi as a company we use Office 365. I can add on to the 365 portal with no issues, my Word and Excel programs are linked to my OneDrive. Again with no issues.

However, I cannot connect OneNote. One Note will not accept my credentials!

Any suggestions how to correct the issue.
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Ankit PareekOnline Marketing

Commented:
hey you not specified your error type that which error you get to connecting one note. If your one note opening correctly but backup or restore is not correctly then visit to following link
https://support.office.com/en-my/article/Fix-issues-when-you-can-t-sync-OneNote-299495ef-66d1-448f-90c1-b785a6968d45

If your one note is not working and having quota errors or share point errors follow the below link
https://support.office.com/en-us/article/Troubleshoot-errors-in-OneNote-40976dfa-818f-4e5f-b8fb-b0fbb9bf785a
IT Manager
Commented:
Hi we reinstalled Office and now it works
Ian EskriettIT Manager

Author

Commented:
The answer offered by another user did no answer my question.

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