Avatar of DaveWWW
DaveWWW
Flag for Canada asked on

Outllook 2007 0x80040201 Error when sending

I have a customer who used to get their email via Exchange server.  They've left their email provider, and I now have them set up in Outlook using IMAP.

Before the switch I exported their Exchange email to a PST.

I removed the Exchange account, and added the PST of exported email.  Send/receive seems to work for all domains except his own.  When I try to send an email to anyone on his own domain, I get a send/receive error of 0x80040201.  I repaired all PSTs using ScanPST.  No difference.

I figured out that if I remove the old exported Exchange PST file, it works fine.  Having that PST file in Outlook is causing a problem.

I created a new empty PST, added it as a data file.  Removed the old PST of exported Exchange mail.  Ran Outlook and imported the old email into the new empty PST.  No difference.

Anyone encountered this?  I've never seen this kind of issue before.
OutlookEmail ClientsExchange

Avatar of undefined
Last Comment
DaveWWW

8/22/2022 - Mon
John

Open up Send / Receive window (Click on Details >>) and then let us know what the error is (it should give some words outlining a reason, not just an error code).
ASKER CERTIFIED SOLUTION
DaveWWW

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
SOLUTION
John

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
DaveWWW

ASKER
Well, in this case that's not really necessary, as the offending contacts are few (perhaps only 5 or so).  All other contacts behave normally, as it turns out.
John

Then just remake the 5 autocomplete entries you need to remake.  So far as I know, you cannot selectively delete autocomplete entries, so you need to try to change them.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
SOLUTION
DaveWWW

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
DaveWWW

ASKER
Thanks John.  As I mentioned earlier, simply deleting the autocompletes that weren't working turned out to be the solution in this case.