Configuring Ricoh printers

I'm having difficulties programming Ricoh printers remotely. Is there a way to configure these machines as if you are in front of the panel. I have added some user to a Ricoh C7100, but I'm unable to see them in the webconfig.
gustavomor02Asked:
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arnoldCommented:
Not sure I understand whatit is you are having difficulties with.

What users are you adding?

if memory serves,there is a bulk import, you have the CSV file in the correctf ormat/layout
gustavomor02Author Commented:
Adding user to scan to a folder. I configured it in the system configuration ->administration -> Scan Address book. When I log in from the web portal, I'm unable to see these entries.
arnoldCommented:
Are you adding the obe touch route, or the address book?

I believe there are two locations. One is the selection on the scan to display( I think these are limited to 10), while the other U.S. The address book, listed by type.

Do not have one if these anymore to see.

Where do you scan to? A common share? Or to one if the mailboxes on the printer?
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gustavomor02Author Commented:
I scan to a users c:\\  with a programmed user and password.
arnoldCommented:
I am unclear what the issue is
http://www.tsrc.ricoh-usa.com/pwhp/Scan%20to%20Folder%20White%20Paper.pdf

Has some images, might not be specific to your model..

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hdhondtCommented:
I have added some user
How did you add that user? If you added them via the printer's web page you should be able to configure that user there as well.
TemodyPickalbatros, IT ManagerCommented:
I think you missed something
So let's start from the beginning
To add scan to folder from web
Open web config from your browser
Login using user: admin password: Blank
In the left side you will see address book
Now you can add your users shared folders after you check folders share permissions
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Windows Server 2012

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