MS Access 2010 - Access 2003 toolbar dissapeared

I have a 2003 .mdb system that is running on an Access 2010 environment for 20 users.  When it opens the old Access 2003 custom toolbar that I created appears fine, where it was supposed to be, and not in the Add-ins tab.  Result, as this is a hugely complex toolbar created over 10 years.

One of the users has dragged it to the half maximised state, and then clicked the red x on the resultant pop up to close the toolbar.

I cannot now get it back on their machine to be viewed just as it was.
Paul BarrettMDAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
Easiest thing would be to copy over a working FE from another machine to that machine and see if that fixes it.

Long term solution is to move to using the Ribbons for 2007 and later environments, regardless of the complexity of the move. You'll find less and less support for toolbars as more Windows/Office updates are rolled out, and eventually you'll run across a problem you can't fix.
Paul BarrettMDAuthor Commented:
I have tried replacing the Front End with the master but it is the same, whatever has happened has affected Access settings or properties on that users profile, all other users remain to be OK
Jeffrey CoachmanMIS LiasonCommented:
In versions prior to 2007, ... I believe there was a way to "re-initialize" toolbars, ...but God only knows if it will works in 2010

Scott may know more, ...but try something like this:

commandbars("YourCustomToolBarName").Enabled = True
commandbars("YourCustomToolBarName").Visible = True


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
The 7 Worst Nightmares of a Sysadmin

Fear not! To defend your business’ IT systems we’re going to shine a light on the seven most sinister terrors that haunt sysadmins. That way you can be sure there’s nothing in your stack waiting to go bump in the night.

Paul BarrettMDAuthor Commented:
Worked a treat, although the .Reset bombed out and was not needed.
Jeffrey CoachmanMIS LiasonCommented:
Great, ...Glad I could help.

...but remember to consider what Scott posted some point, the old Toolbars/Menubars functionality may be deprecated.

So perhaps now would be a good time to investigate creating custom Ribbons.
Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
In fact, 2013 lists Toolbars/menubars as being "fully removed" 2013, and being available only on the Add-Ins menu:

It is well past time to move away from toolbars/menubars. While there was some initial pushback from users when the switch occurred, the general user population tool to the Ribbon in a big way.
Paul BarrettMDAuthor Commented:
Thank you Scott, I had noted that and will have to address the problem for 2013 users!
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Access

From novice to tech pro — start learning today.