Dell 77RF4 Internal Dual SD Module in Poweredge R630 servers

Need to get this figured out ASAP please.  

I have 2 Dell PowerEdge R630 servers with the 77RF4 Internal Dual SD Module installed.

I have 2 - 2 Gig SD cards in each side.  I have made sure the switch is NOT in the locked position on all cards.

I have configured the cards in BIOS to be mirrored and the primary card is the SD Card 1.  (photo attached)

When booting the server I get the messages on the screen shot.

Basically it is saying the card in slot 2 is write-protected (it's not).

It then says "Card Identification signature is not present.....".  (photo attached)

The SD Cards I am using are Kingston SD 2GB.

I have even put a small piece of tape over the little notch opposite the "lock" switch as I saw a reference to try this in write access issue on SD cards.

BIOS version is 1.0.4.  Checking on an update now.

Thank you.
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Scott CSenior EngineerAsked:
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Chris HInfrastructure ManagerCommented:
Take the card out, plug into a windows computer.

Warning, if you have never used diskpart, it can erase an entire disk in a flash.  I'd recommend you perform this on a workstation, as opposed to a server.


Run diskpart
type 'list disk'
find your memcard disk (size) and type 'select disk x'  x being your disk number
type 'clean'
type 'exit'

This nukes the front and back of the disk so that no signatures or installations/file tables remain.  From there, you system should see it as a different disk.

This is the same as running the dd command in linux on the first and last 34 sectors of the HD.
Scott CSenior EngineerAuthor Commented:
Thank you.  I will try this now.

BTW...BIOS updated to 1.2.10 (latest) and no change.
Scott CSenior EngineerAuthor Commented:
No joy.  Still getting the same messages.  Nothing is getting written to SD card #2 on either server.
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Chris HInfrastructure ManagerCommented:
I'm betting you have a bad set of SD modules....

Di you get these with your servers or did you addon?

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Scott CSenior EngineerAuthor Commented:
Turns out the incorrect SD modules were ordered for that server.  The modules are for a 12th gen server and the server is a 13th gen.

Had to call Dell to figure this out.
Scott CSenior EngineerAuthor Commented:
Called Dell and it was discovered that the module ordered was for a 12th gen server and the server is a 13th gen server.

The module is not compatible with the newer server.  There was a major architectural change in the hardware.
Scott CSenior EngineerAuthor Commented:
Done.
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