Link to home
Start Free TrialLog in
Avatar of whorsfall
whorsfallFlag for Australia

asked on

Windows 10 Printer sharing

Hi,

I have an issue with printing not reliability working between Windows 10 and Windows 7.

Specifically I have a host machine running Windows 10 which has a USB printer connected to it and is shared. The client machine is Windows 7. Both machine are not part of an AD domain - on the same home network. I got told it was coming up with Access denied when trying to print. There were no issues when both machine were Windows 7.

So please accept my apologies as I have not been able to look directly at the Windows 7 machine so I don't have the full picture yet.

So I am asking this as a conceptual question first - is this type of printer sharing possible - or do I need to upgrade the *client* machine from Windows 7 to Windows 10?

Any other troubleshooting steps I you can recommend.

I did have a look btw way at the Windows 10 and can confirm the printer was shared.

Once I get some feedback from here I will then know where to go next.

Also I am not sure if both machine are x86 or x64 - could there be an issue here - say an x86 Windows 7 printing to a x64 Win10?

Thanks,

Ward.
SOLUTION
Avatar of John
John
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of McKnife
McKnife
Flag of Germany image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
You said:
There were no issues when both machine were Windows 7.

Was the shared printer added to Windows 7 before that other PC was upgraded to Win10? If it was, I would remove that printer and add it again on the Win7 machine.
Avatar of whorsfall

ASKER

Hi,

The printer was shared before I upgraded the *host* machine to Windows 10.

I did try unsharing it and re-sharing it again.

Btw if I try to connect to the machine by doing:

Start run \\HostPC

I get the dialog:

Enter Network Password

Entter your password to connect to: hostpc

[User name]
[Password]

Domain: ClientPC

[ ] Remember my credentials

Logon failure: unknown user name or bad password.

I have attached a screen shot.

Thanks,

Ward.
printer_issue2.bmp
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Hi big thanks did not quite offer the specific solution but gave me some pointers in the right direction :)