If I add a shared Exchange account to Outlook, emails hang in the outbox, how can I resolve?

I have Exchange 2013 Standard, Server 2012 R2 & Outlook 2010, Windows 7 PRO

Exchange 2013 is a recent installation, we only had IMAP & POP3 accounts prior to this.

I have several shared email accounts that are associated with my personal, primary email account.
I am a named delegate for sending and receiving within the shared email accounts.

I currently have to select the "From" dropdown in a new email to select a shared email account.
If the shared account isn't listed I have to type it in.
Any email that I send is delivered through the "Sent Items" folder of my primary account, it doesn't appear in the shared account.

I had formerly automated the sending of emails through specific accounts using Visual Basic code in Excel.
However, since the Exchange installation it doesn't seem possible for the VBA to see shared accounts.

If I add the shared email account to Outlook: File>Account Settings>New Email I can setup an email account that seems to be linked to Exchange.
My VBA to select an account seems to work, the email is in the correct "Outbox" account
However, the email hangs in the Outbox and can't be delivered.

1. Can this be resolved so that emails are sent by this method?
2. Is there any detriment in adding shared email accounts to Outlook in this way?
spar-kleOperations DirectorAsked:
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Shweta GoelCommented:

To fix this issue, you need:

•      If your Outlook profile is configured in online mode then change it to cached mode.

•      Check the value of DelegateSentItemsStyle. It should be 0.


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spar-kleOperations DirectorAuthor Commented:
Thanks for your reply.
Whereof I find DelegateSentItemsStyle please?
spar-kleOperations DirectorAuthor Commented:
Thanks for your help
Shweta GoelCommented:
Hi Spar

Thank You. Feel free if you required any further help.

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