HP SAS HDD firmware upgrade required.

I just had to replace one of the failed drives with new drive, after the array finished rebuilding I have following warning:

Smart Array P410i in Embedded Slot : Physical Drive (600 GB SAS HDD) 3C:1:4  Firmware update recommended. Drive model: HP EG0600FCSPL . Minimum required firmware version: HPD4

When I try to run Firmware CD 10.10 it states that all components are up to date.

How can I install required firmware update on this drive?

OS on the server is MS Server 2012
Server is : Proliant DL370 G6
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Dirk MareSystems Engineer (Acting IT Manager)Commented:
The G6 revision is still fairly new and you should still have warranty intact on the server, please contact HP Support.


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Davis McCarnOwnerCommented:
This page has a matrix of HP drives and their firmware versions.  Unfortunately, for your drive model, it says N/A: http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c00305257&lang=en-us&cc=us
That has me thinking the drive is incompatible with your system/array.
What is the HP part number of the drive you removed?
pyotrekAuthor Commented:

here are the part numbers on the drive:
581286-B21, 581311-001, 00410000089-5

When I go to details on the array report it shows me that drives originally used are:

Model HP EG0600FBLSH  

And the drive I was able to get now is:

Model HP EG0600FCSPL  

When I ordered original drives I used the same HP part number as now.
It is pretty simple, the HP code is ambiguous and gives conflicting information on what you need.  This is arguably a bug because the firmware on the HP controller is not in sync with the latest documentation.

Call or email HP tech support.
Davis McCarnOwnerCommented:
If you go to that page I linked before and do a find on either EG0600FBLSH or 581311-001, the drive is listed with a latest firmware version of HPD5 and I think HP didn't really intend for you to substitute the EG0600FCSPL you bought with you specific controller/backplane/drive configuration.
I don't think the drive will give you any trouble if you leave it; but, only HP could tell you if it would affect the reporting of another failure which is probably the most important question.
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