Outlook calendar reminders outlook 2013

I have an end user that has logged a job that says :
My meeting reminders never appear to pop up anymore. A reminder use to come up on the screen if a meeting was due, but this isnt happening, and is resulting in meetings being missed, or started late.
I have read on various postings that this is an issue in outlook 2013 that may of been overlooked by microsoft.
Just wondering if anyone else has seen this and found out about a work around or permanent fix to make sure the reminders pop up above everything else on the screens.
Brent_1978Asked:
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QPRCommented:
Not heard of the issue but I have to get the obvious out of the way....
Is it possible that the user hasn't mistakenly turned the option off?

Outlook - File - Options
Calendar - Calendar options. Tick box for Default reminders.
By default this would be ticked and would say 15 minutes
JohnBusiness Consultant (Owner)Commented:
No issue on my Office 2013 machine.

Try doing an Office Repair from Control Panel. Do a FULL repair.

If that does not work, set up a new, test, Windows User Profile (Account) and try Outlook in the new account.

Is the user syncing to iPhone or smartphone and is it doing something?

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Alexa JacksonDigital Forensic AnalystCommented:
Hi,

So far, I haven't heard of the issue that has been mentioned by you.

However, the best solution that I can suggest you for this is  repairing your office.

Often at the time of installation, due to some slightest errors, such absurd behavior occurs.

Regards
JohnBusiness Consultant (Owner)Commented:
@Brent_1978 - Thanks and I was happy to help.
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