Outlook calendar reminders outlook 2013

I have an end user that has logged a job that says :
My meeting reminders never appear to pop up anymore. A reminder use to come up on the screen if a meeting was due, but this isnt happening, and is resulting in meetings being missed, or started late.
I have read on various postings that this is an issue in outlook 2013 that may of been overlooked by microsoft.
Just wondering if anyone else has seen this and found out about a work around or permanent fix to make sure the reminders pop up above everything else on the screens.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Not heard of the issue but I have to get the obvious out of the way....
Is it possible that the user hasn't mistakenly turned the option off?

Outlook - File - Options
Calendar - Calendar options. Tick box for Default reminders.
By default this would be ticked and would say 15 minutes
JohnBusiness Consultant (Owner)Commented:
No issue on my Office 2013 machine.

Try doing an Office Repair from Control Panel. Do a FULL repair.

If that does not work, set up a new, test, Windows User Profile (Account) and try Outlook in the new account.

Is the user syncing to iPhone or smartphone and is it doing something?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Alexa JacksonDigital Forensic AnalystCommented:

So far, I haven't heard of the issue that has been mentioned by you.

However, the best solution that I can suggest you for this is  repairing your office.

Often at the time of installation, due to some slightest errors, such absurd behavior occurs.

JohnBusiness Consultant (Owner)Commented:
@Brent_1978 - Thanks and I was happy to help.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Office Suites-Other

From novice to tech pro — start learning today.