pdf saves as log file

im trying to print/save an outlook email to pdf. so when i click FILE > SAVE AS, the type shows pdf. but when i go to open the file, its a .log file. i believe its acrobat 7. this just started happening

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Joe Winograd, Fellow&MVEDeveloperCommented:
What version of Outlook?
ttrbrtsnAuthor Commented:
David Johnson, CD, MVPOwnerCommented:
I don't know of any outlook versions that save as pdf but you can print to the pdf printer
print to pdf acrobat 7 is extremely ancient and a security risk
Joe Winograd, Fellow&MVEDeveloperCommented:
> when i click FILE > SAVE AS, the type shows pdf

The standard Save As in Outlook 2010 does not have a PDF type (has only MSG, OFT, TXT). So if you're seeing that, it's coming from an add-in (probably your Acrobat 7).

> this just started happening

I can't explain that, but here's a guess. Because Acrobat 7 is so old, maybe a recent MS update finally caused the add-in not to work. Look at your add-ins to see if it is still enabled, as follows:


> im trying to print/save

So if you're willing to Print (rather than Save As), there are many free PDF print drivers out there. Three excellent ones are Bullzip, CutePDF Writer, and doPDF:


They have varying features and some folks prefer one over the other, so you may want to experiment to see which one you like the best. At one time CutePDF was my favorite, then it was doPDF, and my current choice is Bullzip. So I suggest trying Bullzip first to see if it works well for you; if not, try doPDF next; then CutePDF. If you don't like any of them, let me know — I have many other recommendations (all free), including Foxit Reader PDF Printer, Nitro PDF Creator, PDFCreator, PDF-XChange Printer, and PrimoPDF. All of them install a "printer" so that you can "print" to it from any Windows program. When you "print" to it, the print driver will create a PDF file. Regards, Joe

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