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Microsoft account log on error "Sorry, we are having some temporary server issues."

I have one user who logged out of their Microsoft account while using excel. The account that shows up top right corner.
when she goes to log back in she gets the error  "Sorry, we are having some temporary server issues."
I have many other users who do not have this issue.

She is running MS office Home and business 2013

Everything I have found on Google talks about office 365 but we are using desktop
I tired
Quick and online office repairs from program in control panel  no joy
Reinstall - no joy
I tired making IE default browser no joy
I deleted  all sub folders in HKCU\software\Microsoft...........office15client.mcrosoft.com - no joy
Turned off firewall - no joy

Running - Windows 10 fully update Dell Lattitude 3540

Any ideas are welcome - I am baffled
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Katie Pierce
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Are all Microsoft Office applications blocking the login, or just Excel? Maybe you can login through Word or Outlook?
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Katie
No all office programs we tired same issue
I was able to sign on to reinstall but not from office applications
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Did you try to reset Internet Explorer?

https://support.microsoft.com/en-us/kb/923737
Is the document that's giving you trouble in a different language?
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Katie
No USA English
Gerwin
Will try that
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Gerwin
No joy
Do other users on the same machine also have the issue? If not then try a new profile.
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Gerwin
she is the only  user
I can try another profile but this will have to wait until Monday
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sorry will do the new profile tomorrow other issue arose.
No problem, take your time.
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Sorry will get to this on Monday
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ssaver
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Haha, no worries. Glad the update seemed to fix it.
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ms UPDATE FIXED ISSUE