question about copying a dvd- getting an error "files are to large to burn onto a dvd" dvd-5 vs dvd-9

Hi I am trying to copy a dvd and I have used several programs and I have this problem with every program I tried. I am able to copy the dvd using DVD-5 mode but the quality is reduced by 20%. I use DVD-9 mode and it copies the dvd to the hard drive and then when its finished it ejects the dvd and says to insert the blank disk. I put a blank dvd in the drive and I get an error saying there is not enough space. I tried several brands of dvds as well.

So how can I copy the full dvd without reducing the quality?
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hydrive1902Asked:
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Lee W, MVPTechnology and Business Process AdvisorCommented:
Are you using dual layer DVDs or just telling it to burn to a regular DVD?  Dual layer DVDs are required for writing more than 4.3/4.7 GB of data.  Your question is not clear on this.

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hydrive1902Author Commented:
No I was not using dual layer dvds infact I did not know of such a thing till I looked it up after your post. That explains why it wasn't working.
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