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SharePoint Job -- What is it doing?

I have a customized workflow job (called "Workflow", with no description) in my SharePoint 2010 environment that, as soon as I start it, causes the .usage log files to never be processed, and the Workflow job just hangs at 0% progress with a status of "Pausing". I found a log on the server's SharePoint Diagnostics Logs folder that contained:

Workflow start aborted: Current user is not SystemAccount.

This error appears repetitively. Unfortunately, I'm not able to tell if the error messages relate to any workflow job or this specific customized workflow job, because of the customized name being so generic!

Is there any log files that would tell me specifically what it is that this job in particular is having trouble doing?

Trent Smith

The first question is what version of SharePoint are you using?

Try changing the user account to a full administrator and see if it is a permissions issue that is stopping it from running.

NAMEWITHELD12

ASKER

I feel bad for saying this, but I'm not sure -- I just know it's SP 2010. I'm taking this app over for someone who left and didn't do any documentation at all.

What I'm having trouble with is finding where to configure the customized workflow job with a user account. I have SP Designer, and I see some work flows, but I don't see a job called "Workflow" to edit or customize.

Trent Smith

You need to log into the management interface of the SharePoint. The SharePoint Designer Program is a great tool but it has limitations.

NAMEWITHELD12

ASKER

Is this SP Central Admin? I'm in that too.

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Trent Smith

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NAMEWITHELD12

ASKER

Ok, so this is weird. I checked in "View All Site content" and clicked on Workflows, and it says there's no workflows configured for the site. Could it be just a job that they *named* workflow, but it's not really a workflow? Is there a place in Central Admin to look at job details? When I click on the job name now it just shows me the schedule and the name of the job, not what it does.

Trent Smith

I am honestly not sure how to view the details. Since it doesn't work right I would suggest making a new Workflow the proper way and labeling it correctly. Then if you want you can disable the old work flow and see if it changes anything.

NAMEWITHELD12

ASKER

please give me some time to get back to this

thanks