SharePoint Job -- What is it doing?

I have a customized workflow job (called "Workflow", with no description) in my SharePoint 2010 environment that, as soon as I start it, causes the .usage log files to never be processed, and the Workflow job just hangs at 0% progress with a status of "Pausing".  I found a log on the server's SharePoint Diagnostics Logs folder that contained:

Workflow start aborted: Current user is not SystemAccount.

This error appears repetitively.  Unfortunately, I'm not able to tell if the error messages relate to any workflow job or this specific customized workflow job, because of the customized name being so generic!

Is there any log files that would tell me specifically what it is that this job in particular is having trouble doing?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Trent SmithCommented:
The first question is what version of SharePoint are you using?

Try changing the user account to a full administrator and see if it is a permissions issue that is stopping it from running.
NAMEWITHELD12Author Commented:
I feel bad for saying this, but I'm not sure -- I just know it's SP 2010.  I'm taking this app over for someone who left and didn't do any documentation at all.  

What I'm having trouble with is finding where to configure the customized workflow job with a user account.  I have SP Designer, and I see some work flows, but I don't see a job called "Workflow" to edit or customize.
Trent SmithCommented:
You need to log into the management interface of the SharePoint.  The SharePoint Designer Program is a great tool but it has limitations.
The 7 Worst Nightmares of a Sysadmin

Fear not! To defend your business’ IT systems we’re going to shine a light on the seven most sinister terrors that haunt sysadmins. That way you can be sure there’s nothing in your stack waiting to go bump in the night.

NAMEWITHELD12Author Commented:
Is this SP Central Admin?  I'm in that too.
Trent SmithCommented:
Yes the Central Admin is where you want to look to find it.  Here is a link from Microsoft about understanding customized workflows in SharePoint.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
NAMEWITHELD12Author Commented:
Ok, so this is weird.  I checked in "View All Site content" and clicked on Workflows, and it says there's no workflows configured for the site.  Could it be just a job that they *named* workflow, but it's not really a workflow?  Is there a place in Central Admin to look at job details?  When I click on the job name now it just shows me the schedule and the name of the job, not what it does.
Trent SmithCommented:
I am honestly not sure how to view the details.  Since it doesn't work right I would suggest making a new Workflow the proper way and labeling it correctly.  Then if you want you can disable the old work flow and see if it changes anything.
NAMEWITHELD12Author Commented:
please give me some time to get back to this

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft SharePoint

From novice to tech pro — start learning today.