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server 2012 file server delay when access file share

lsysamc
lsysamc asked
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Last Modified: 2015-10-03
We have setup a new 2012 file server (datacenter) (vm in esx).  Trying to enable folder redirection to this server as well.  The issue we are having is the first time a windows 7 desktop tries to access a share on this file server there is a very long delay before anything comes up.  (15 to 20 seconds)  If we try accessing it afterwards from that desktop everything comes up right away.  If a few hours passes before accessing the server again though the delay returns.  Not having this issue with any servers on the network, only from the desktops.  (all windows 7 and a couple win 10)  Any ideas would be greatly appreciated.  Thanks.
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Lionel MMSmall Business IT Consultant
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Commented:
I assume you are using windows explorer when doing this--this is because it has to build a "view" to show you want files are there, using the "view as" option you have selected. Since network shares cannot be indexed to make the search faster the only workaround I know of  is to set the option for the share on the server to "always available offline" in the advanced sharing options section. The reason it works after the first time is because it is kept in temp memory but only for so long before it will get slow again. Hope that makes sense. https://technet.microsoft.com/en-us/library/dd744700%28v=ws.10%29.aspx

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Commented:
While I appreciate the effort I don't believe this is the issue.  Caching is already enabled on the shares by default.  Also this is not the norm so to speak.  We have several other file servers here without this problem and none of those are cached.  I'm more suspecting some sort of DNS issue where for some reason the pc's are having a problem resolving the server name the first time, but do not know for certain.

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Commented:
Just as an update, when I browse to it by IP address as well as the name I still have this issue.
Lionel MMSmall Business IT Consultant
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Commented:
if you think it is dns do a tracert to the server

Author

Commented:
The tracert comes back properly.  Was second guessing it being dns on my next post when I said I still had the issue when browsing to the server via IP.

Author

Commented:
Don't know why I didn't think to try it sooner but disabling the windows firewall may have resolved this.  Seems to be working properly now.  Will test some more and update this thread.
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This one is on us!
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Commented:
The other answer didn't help resolve the delay issue.   Not totally sure why disabling the windows firewall did the trick here.  Just know that it did.
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