"max element depth constraint violated" in Word 2013

One Windows 7 computer displays this error when opening Word documents.
"max element depth constraint violated"
in Word 2013
Other computers can open the same files with no problem.
There is no bluetooth add-in.
Changing the file extension to .zip and deleting one of the files contained in the archive doesn't help.
At that, it happens on multiple files, not just one.  So it's likely not the file itself but something in Word.
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Fred MarshallPrincipalAsked:
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Have you tried the usual suspects?
- delete normal templates
- test on a fresh user profile on the same PC
- test with this user profile on a different PC
Fred MarshallPrincipalAuthor Commented:
I'm not sure how to make "this user profile" exist on another PC...
Oh... sorry I assumed you were on a network and could just log in with "this user profile" on a different PC.
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Fred MarshallPrincipalAuthor Commented:
It's on a peer-to-peer network and, as far as I know, each user profile is local to each machine and that's all.
I can't confess to knowing much about networks... corrupt user profiles are an all too common problem for word and providing a fresh profile is all too often the solution that works.  Nice to validate before going to the hassle of recreating though...

Any luck by deleting Normal.dotm, dotx, dot(whatever you can find)?
Fred MarshallPrincipalAuthor Commented:
The problem seems to be associated with the one computer and even a new user profile on this computer has the problem.
Other computers seem to be OK.
The normal.dotm file was deleted (I think).
If the issue impacts a fresh user profile And is limited to a single PC Then suspect Word needs Repair or Reinstall.
You can also try starting Word in 'safe mode'.
Fred MarshallPrincipalAuthor Commented:
Safe mode didn't help either...
Fred MarshallPrincipalAuthor Commented:
I repaired Word (365) but the problem persists....  
This appears to have been a reinstall in the end.
I hope the reinstall works... there have been many examples where reinstall has not resolved the issue but rebuilding the user profile has.  Erm... does it happen on all documents, or just some?

I'm assuming your reference to the 'zip file' and deleting 'xml' relates to this article by MVP Doug Robbins?

If there are no repaired documents waiting to load, perhaps the issue is caused by a global template?

You can see what is open by looking in the VBA IDE (Press Alt+F11 to open the VBA IDE) - there you have access to a 'Project Explorer' which will show you all the documents and templates that are open.
Fred MarshallPrincipalAuthor Commented:
I'm not sure if it was Doug Robbins post or another.  But the idea was to change the file extension to .zip and then remove some things from that "archive".  Did it.  Didn't work.

The Project Explorer doesn't show much but this one document.

The same thing continues to happen on a different and new user profile.

It seems that the only files with this problem are the 4 files on one folder in a networked computer...
So, I think the recommendation should be to ignore the problem or replace the files.
Perhaps you can open > edit > save (or save as) the files on a PC that can open them and see if that at least fixes the broken files.
Thoughts for SaveAs:
- change file name
- change file type (e.g. change from docx to docm and back to docx)

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Fred MarshallPrincipalAuthor Commented:
Nothing worked.
I narrowed the problem down to only 4 files all in one folder on another computer - which can access them fine.
So, I suggested the User deal with that as the files can be recreated anyway.
Hmmm. Well it'll be interesting to see if any other files become (for want of a better word) corrupted.

Tnx for the grade
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