kernal task killing my cpu in mac

when i start safari especially the kernel task goes over 100 percent and begins to slow down my mac a lot

i am using istats menu to get this info

how do i fix this kernal task problem

i am using a macbook late 2009 running yosemite
brian ramdhaniCT Technician Asked:
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strungCommented:
It is most likely an extension or plug-in, possibly incompatible with Yosemite.

Try going to Safari > Preferences >  Extension and turn off all extension. Quit and restart Safari. If this cures the problem, you know that one or more of your extensions is incompatible with Safari and needs to be updated or removed.
strungCommented:
Also see this AppleKB about identifying and managing installed plug-ins:  https://support.apple.com/en-us/HT202819
strungCommented:
You can also get a list of installed plug-ins from the Safari Help Menu:  Help > Installed Plug-ins

Safari plug-ins are located in the /Library/Internet Plug-Ins/ folder. The best way to remove one is to use an uninstaller for the plug-in if one were provided. Otherwise, you can select the unwanted plug in, CTRL- or RIGHT-click, and select Move To Trash from the context menu. Quit then restart Safari.
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brian ramdhaniCT Technician Author Commented:
it's not just safari but i just quit safari and i open logos bible software and the same thing happened...

is there something wrong with the kernel or something i can do to fix that???
strungCommented:
Can you open Activity Monitor, sort it by %CPU, so whatever is using the most is at the top, and post a screen shot?
brian ramdhaniCT Technician Author Commented:
strungCommented:
Try this:


1. Go to About this mac under the apple in the upper left and click on More info
2. Click on system report
3. make a note of what it says after Model Identifier
4. go to your master drive – System -Library – Extensions – IOPlatformPluginFamily.kext -Contents – Plugins – ACPI_SMC_PlatformPlugin.kext – Contents – Resources – find the name from step 3 and move it to a folder that you can find again if needed.
3. Restart
brian ramdhaniCT Technician Author Commented:
i dont understand how to to get to the master drive system etc......not seeing that in my finder
strungCommented:
Better explanation:

In Finder  go to:   Macintosh HD > System > Library > Extensions > IOPlatformPluginFamily.kext

Right click on IOPlatformPluginFamily.kext and choose "Show Package Contents"

Double click on "Contents"

Double click on "Plug-ins"

Right click on ACPI_SMC_PlatformPlugin.kext

Choose "Show Package Contents"

Double click on Contents

Double click on Resources

Then move the PLIST file that conforms to your Mac model to the desktop and  reboot.

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David AndersTechnician Commented:
Not likely to be related, but
How much RAM in the MacBook?
How large is the hard drive and how much free space.
Apple Menu > About This Mac > More Info button > Storage tab gives a visual about hd space

Firefox or Chrome does not do this? If not, then a plugin is most likely the source.
Safari does this when started? Or when on a specific website?
Starting in Safe Mode takes little time, and does a boot drive repair.
https://support.apple.com/kb/PH18760?locale=en_US

Your user may have many background apps running, they are listed in System Preferences > Users > your user > Login Items tab
brian ramdhaniCT Technician Author Commented:
So far what strung said seems to be working but I am monitoring it for now
David AndersTechnician Commented:
There is a free utility for helping to diagnose Mac problems.
http://www.etresoft.com/etrecheck
brian ramdhaniCT Technician Author Commented:
guys i now upgrade from 4 gig ram to 8 gig ram and the kernel task has gotten crazy again and using over 100 percent of cpu as shown in this screenshot and slowing down the mac drastically

i removed all my safari plugins and stuff but it still slow

ideas please????

kernal
strungCommented:
If the problem went away after the fix I suggested but returned after adding new RAM, the first thing I would suggest is to re-do the fix.

If that doesn't solve the problem, there is a possibility your new RAM is faulty. Run the Apple Hardware Test:

https://support.apple.com/en-ca/HT201257
brian ramdhaniCT Technician Author Commented:
How to redo the fix

Put back the desktop file where it was and then put it back on the desktop??
strungCommented:
No. You will find there is now a new file by the same name in the same place. Put the one that is now in the desktop in the trash and move the new one to the desktop.
David AndersTechnician Commented:
You may find Etrecheck useful, it is small, free, and designed to troubleshoot system problems.
Run without Safari open and again when you see the problem?
Google "etrecheck review" you will find it gets four and five stars in several reviews.
strungCommented:
By all means, run EtreCheck and post the results back here for diagnostic purposes.
brian ramdhaniCT Technician Author Commented:
Ok i will run it and let you know

Btw I notice that especially when I am running flash video the CPU is pushed to the Max and the man starts to crawl

The video will be playing and sticking a lot or sometimes you just hear the audio and the video not really moving or moving out of sync
strungCommented:
brian ramdhaniCT Technician Author Commented:
Problem description:
slow pc

EtreCheck version: 2.4.2 (142)
Report generated 9/23/15, 12:12 PM
Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)
    MacBook (13-inch, Late 2009) (Technical Specifications)
    MacBook - model: MacBook6,1
    1 2.26 GHz Intel Core 2 Duo CPU: 2-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n
    Battery: Health = Normal - Cycle count = 63 - SN = W0010T0QFE1LA

Video Information: (What does this mean?)
    NVIDIA GeForce 9400M - VRAM: 256 MB
        Color LCD 1280 x 800

System Software: (What does this mean?)
    OS X 10.10.5 (14F27) - Time since boot: about 5 hours

Disk Information: (What does this mean?)
    OWC Mercury Electra 3G SSD disk0 : (240.06 GB) (Solid State - TRIM: No)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 239.20 GB (141.38 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

    MATSHITADVD-R   UJ-898   ()

USB Information: (What does this mean?)
    Apple Inc. Built-in iSight
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad

Configuration files: (What does this mean?)
    /etc/sudoers, File size 2299 but expected 1275

Gatekeeper: (What does this mean?)
    Anywhere

Kernel Extensions: (What does this mean?)
        /Applications/Trim Enabler.app
    [not loaded]    org.cindori.TrimEnabler (1 - SDK 10.10) [Click for support]

        ~/Downloads/TechTool Pro 7.0.6/TechTool Pro 7.app
    [not loaded]    com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]
    [not loaded]    com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Click for support]

        ~/Library/Services/ToastIt.service/Contents/MacOS
    [not loaded]    com.roxio.TDIXController (2.0) [Click for support]

Launch Agents: (What does this mean?)
    [running]    com.bjango.istatmenusagent.plist [Click for support]
    [running]    com.bjango.istatmenusnotifications.plist [Click for support]
    [running]    com.micromat.TechToolProAgent.plist [Click for support]

Launch Daemons: (What does this mean?)
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [running]    com.bjango.istatmenusdaemon.plist [Click for support]
    [running]    com.micromat.TechToolProDaemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

User Launch Agents: (What does this mean?)
    [failed]    com.lastpass.LastPassHelper.plist [Click for support] [Click for details]
    [loaded]    com.logos.LogosIndexer.plist [Click for support]

User Login Items: (What does this mean?)
    Flux    Application  (/Applications/Flux.app)
    SpeechSynthesisServer    Application  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
    Alfred 2    Application  (/Applications/Alfred 2.app)
    MySpeed    Application  (/Applications/MySpeed.app)
    TextExpander    UNKNOWN Hidden (missing value)
    Dropbox    Application Hidden (/Applications/Dropbox.app)
    TextExpander    Application  (/Applications/TextExpander.app)
    HazelHelper    Application  (~/Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelHelper.app)

Internet Plug-ins: (What does this mean?)
    FlashPlayer-10.6: Version: 19.0.0.185 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 19.0.0.185 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    NPMySpeedPlugin: Version: 6.1 - SDK 10.6 [Click for support]
    SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
    nplastpass: Version: 3.2.11 - SDK 10.10 [Click for support]

Safari Extensions: (What does this mean?)
    Adblock Plus
    Grammarly Spell Checker & Grammar Checker

3rd Party Preference Panes: (What does this mean?)
    Flash Player  [Click for support]
    Hazel  [Click for support]
    TechTool Protection  [Click for support]

Time Machine: (What does this mean?)
    Time Machine not configured!

Top Processes by CPU: (What does this mean?)
        62%    WindowServer
        20%    LogosCEF(2)
         7%    com.apple.WebKit.WebContent(3)
         2%    MySpeedInjector
         1%    iStatMenusDaemon

Top Processes by Memory: (What does this mean?)
    614 MB    Logos
    575 MB    kernel_task
    352 MB    com.apple.WebKit.WebContent(3)
    262 MB    Safari
    123 MB    LogosCEF(2)

Virtual Memory Information: (What does this mean?)
    3.53 GB    Free RAM
    4.47 GB    Used RAM (1.59 GB Cached)
    0 B    Swap Used

Diagnostics Information: (What does this mean?)
    Sep 23, 2015, 07:00:07 AM    Self test - passed
    Sep 21, 2015, 11:25:14 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-09-21-232514_[redacted].crash
    Sep 21, 2015, 09:27:59 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-09-21-212759_[redacted].crash
    Sep 21, 2015, 06:05:15 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-09-21-180515_[redacted].crash
    Sep 21, 2015, 05:44:24 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-09-21-174424_[redacted].crash
    Sep 21, 2015, 04:15:24 PM    /Library/Logs/DiagnosticReports/NotificationCenter_2015-09-21-161524_[redacted].cpu_resource.diag [Click for details]
    Sep 21, 2015, 12:04:42 PM    /Library/Logs/DiagnosticReports/Grappler_2015-09-21-120442_[redacted].hang
    Sep 20, 2015, 05:08:55 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-09-20-170855_[redacted].crash
serialbandCommented:
I'm not going to go over each of the sections of EtreCheck, but most of it just tells you what programs you have loaded and running on your system at the moment.

This one stands out to me.
NVIDIA GeForce 9400M - VRAM: 256 MB

It seems that you basically don't have enough video RAM.  Your 256 MB VRAM may not be sufficient for many the junk that commercial webpages make you load.   That may explain the kernel task pegging the CPU when you start Safari.  The CPU has to manage swapping data between System RAM and Video RAM.  I don't believe updating your flash player will improve things too much.

I suggest you install some sort of adblock, flash block, or noscript plugin combination to improve performance by blocking extraneous flash elements from loading.  Some obnoxious pages have multiple flash elements, and 256 MB of Video RAM isn't sufficient to run a lot of today's junk ware.  If they're not available on Safari, I suggest getting Chrome or Firefox and getting those plugins.  By having those plugins, I can have well over 50 tabs or pages open at the same time.  It's useful for research and backtracking when comparing things.

You could also just get a newer laptop.
brian ramdhaniCT Technician Author Commented:
Right now I have just an adblock plugin

I should get those other 2 plug-ins you mentioned????
strungCommented:
Your Flash Player is way out of date. Before you do anything else, download the latest version from the link in my previous post and see if that solves your problem. Let us know. If that doesn't fix it we have some other suggestions.
serialbandCommented:
Those others may or may not exist for safari.

Installing a new flash plugin might help a little, but that will still only help Safari as will my suggestions, not your Logos Bible software.

Your video RAM is just a bit too small for a lot of newer apps on Yosemite.
brian ramdhaniCT Technician Author Commented:
hey guys 1 quick question

could a bad fan be a result of this as well???

my fan used to be making loud noises and spinning most of the time at around 6200 rpm

I now  changed the fan and my mac seems to be running much more smoothly even if i am playing a video

could that be the cause as well???
David AndersTechnician Commented:
Unlikely, overheating is more binary than analog, not overheating okay, overheating shutdown.
Video (or graphic intensive tasks) seems to be your problem area.
6 year old computer (with a good amount of memory) and a 6 year old graphic display system trying to display todays over the top graphic websites and high resolution video.
My guess is that you see no problems playing movies on DVD or stored locally.
It is when you mix the video demands with current web browsers and their code that you see the problems.
serialbandCommented:
A slowdown might happen if the clock signal was affected by the overheating, but that simple circuit should not overheat before your video or CPU does.

Normally it's binary, but sometimes heat may just cause voltage levels to change just enough so that some 1s show up as 0s or vice versa.  There may be enough error correction to correct the data but the correction would not slow things down, since it should be always happening.  If the video chip was overheating, you're more likely to see artifacts on your display rather than a slowdown.  Your system may also appear frozen, but it would just be your display.

An overheated CPU would cause errors with programs first and they will generally crash the programs.  Your OS is a program, so if that crashes then your system generally freezes or reboots.  It's not very likely to cause a slowdown.

If you're worried about overheating, then open the laptop and clean out the dust.  I do it at least once a year.  People are often surprised how much dust is in their system when I show it to them, especially if it's more than 2 or 3 years.  Some have a lot more dust because of the environment that they're in.

If you want your system to run "faster" don't install the very latest OS onto your old system.  Sure, you can do it, but it's not worthwhile.  I still have an older core duo that I've left Snow Leopard on.  2 GB is just not enough.  Yosemite really needs 8 GB RAM.  You should note that none of the current Macbook Pros come with 4 GB anymore.  That really only lets you run 1 large application or 2 or 3 smaller ones.  Lion used to run in 4 GB and Snow Leopard worked with 2 GB.  They keep adding junk to it.

You may possibly be able to speed your system up a little by turning off all the extras and fancy junk that you don't need to do on your desktop.  Remove backgrounds.  Turn of screen savers and just use energy saver to turn off your display.  Set your dock to use Scale Effect instead of the more intensive Genie Effect.  Turn off the Animate opening applications.  All those special effects cost processing power.
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