Apple TV

We've had Apple TV for some time; worked great.

About 2 weeks ago it started acting odd. When it's turned on there is a lengthy time (2 -3 minutes) while pictures flicker on & off and there is some static. Then it shows the normal menu screen. If you try to select anything (like TV Shows), it goes back into the "off" mode, static & off - on pictures.

You can't use it at all.

Any suggestions?
Richard KortsAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

strungCommented:
Which model Apple TV?

If it is Ver 2 or Ver 3,  you could try the troubleshooting tips in these Apple Kbs:

https://support.apple.com/en-ca/HT203812

https://support.apple.com/en-ca/HT203782
0
Michael-BestCommented:
Replace cables.
If no improvement, then the Apple TV unit is defective... replacement is cheaper than service unless under warranty,
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Justin BradshawOwnerCommented:
I agree with previous suggestions but you should try resetting the AppleTV to factory settings before you give up on it.
https://support.apple.com/en-us/HT202118
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Home Theaters

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.