Richard Korts
asked on
Apple TV
We've had Apple TV for some time; worked great.
About 2 weeks ago it started acting odd. When it's turned on there is a lengthy time (2 -3 minutes) while pictures flicker on & off and there is some static. Then it shows the normal menu screen. If you try to select anything (like TV Shows), it goes back into the "off" mode, static & off - on pictures.
You can't use it at all.
Any suggestions?
About 2 weeks ago it started acting odd. When it's turned on there is a lengthy time (2 -3 minutes) while pictures flicker on & off and there is some static. Then it shows the normal menu screen. If you try to select anything (like TV Shows), it goes back into the "off" mode, static & off - on pictures.
You can't use it at all.
Any suggestions?
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I agree with previous suggestions but you should try resetting the AppleTV to factory settings before you give up on it.
https://support.apple.com/en-us/HT202118
https://support.apple.com/en-us/HT202118
If it is Ver 2 or Ver 3, you could try the troubleshooting tips in these Apple Kbs:
https://support.apple.com/en-ca/HT203812
https://support.apple.com/en-ca/HT203782