Need to recover content of OneNote file with Sync error

I am using Windows 7 and OneNote 2010.
I have two OneNote files that I cannot open.  Unfortunately, I do not have access to the original source to sync or rebuild my OneNote files.

The files are procedures that I developed over three years. So I would really like to recover anything I can.

The initial message I get is:

This file is from a different version of OneNote. Your version cannot load this file. There may be a converter available on the Office.com Web site that will enable it to do so.

When I try to open or select it from within OneNote, I get:

OneNote does not recognize this file and it cannot be opened.
It may not be a OneNote file or it may be corrupted.

I have tried converting it to OneNote 2007 or OneNote 2010 by going to the properties. But have been unsuccessful.

When I go to the 'Notebook Sync Status' I can see the following errors:

This file does not appear to be a valid OneNote section file. It may be a file of another type that has been renamed to have a .one extension. (Error code: 0xE00000C8)

And of course, I cannot sync.

Any help would be appreciated.
LVL 9
macarrillo1Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

regmigrantCommented:
you can try and force a repair:
"C:\Program Files\Microsoft Office\<Office Version>\Onenote.exe" /forcerepair "C:\Documents and Settings\username\My Documents\My Notebook\Quick Notes.one"

If you can get to a state where the .one is open then File, open, should offer you access to a backup folder which may recover sections.

Failing that try
https://www.repairtoolbox.com/onenoterepair.html
1

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
macarrillo1Author Commented:
regmigrant,

I had already tried /forcerepair with no effect.

I was hopeful that the onenoterepair.html would work. But even that tools could not recover anything.

Your second option, I am trying to figure out.  I am not sure how I can access backup folder. Are you suggesting I do a backup and then try to recover?  If you are suggesting that I look for backups of the file before the corruption. That is not an option as I emailed myself the file and do not have access to the original file or location.
0
regmigrantCommented:
the backup option would only work if you can get the file open, each section is backed up as changes are made - like a version history - but obviously its not available. It was a small hope that the utility would recover enough to open the file and backup might recover further data.


The change in format came between 2007 and 2010  so the last option would be to find a 2007 onenote to see if it can still be opened or if its corrupted

Sorry - no other ideas
1
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

macarrillo1Author Commented:
So, If I can install a OneNote 2007 and Open it in OneNote2007, you think I might possibly get further than using OneNote 2010 to convert to 2007 or 2010?
0
regmigrantCommented:
there's a distinct possibility that the files is corrupt and the conversion process is barfing as a result. Even if it won't directly open on the earlier version the force repair has a better chance of working if its dealing with a format that it recognises rather than trying to repair a corrupted version that it doesn't.

At least you will know ....
0
macarrillo1Author Commented:
Ultimately the file was corrupt and not retrievable.   Fortunately, I was able to get a copy from someone else.
However, this was a learning experience and I learned that there are a number of things I can do to protect my important data.

Thank You regmigrant!
0
regmigrantCommented:
You're welcome and I'm glad you found a working copy.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Office

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.