Just remove the update KB3046480 and try to update the service pack without reinstalling it and then check the logs again
rindi
This has to be a fresh installation, otherwise you'd have had installed SP1 years ago. Support for Windows 7 without SP1 has ended a long time ago. An unsupported OS is completely insecure and subject to attacks caused by unpatched security holes etc. This could also be the cause for SP1 not being installable.
So the best fix is to do a fresh installation.
If it is already freshly installed, maybe something went wrong, and a new installation is fast anyway, so either way, do a fresh installation of the OS. You loose the least time that way.
Jonathan Suber
ASKER
This PC has been running like this for a few years. I just caught it when I was checking the browser encryption settings. I am going to try to remove update KB3046480 and try to install SP1. If that doesn't work, then I may not have a choice but a fresh install. Thanks, Jon