I am working on a friend's laptop (Windows 8) that is affected with Malware, Adware and possibly a virus. McAfee Total Protection is on this laptop. I did install Malwarebytes and Adwcleaner and ran both of these programs and it did clean up most of the issues, however, I am still having several issues - 1) a box pops up indicating "Validate copy of your WinPC License .... contact 1-800-311-5943 to validate..." and 2) an alert indicating "you are about to be signed out - Error Code 00XB10999 windows might be infected with Trojan virus ..... contact 1-800-311-5943 ... for assistance" -- I have located information on the web about this error and it shows 5 steps for removing this virus - http://malwaretips.com/blogs/remove-error-code-00xb10999-virus/
-- My question is since the AswCleaner & Malwarebytes did not remove the issue - I have to download Hitman Pro & Zemana Antimalware -- is it possible to download these apps from another computer then copy to USB or CD and install on the infected laptop? I have the wireless disabled on the wireless laptop. Also any other insight you could provide to fix this problem would be appreciated. Thank you.