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J.R. SitmanFlag for United States of America

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iPhone 6 not receiving office 365 email with WiFi turned on

We have 1 iPhone in the company and last week the user wasn't getting any company email until she turned off WiFi.  I'm not an Apple user so I'm not clear why this would happen.

On our Android phones we don't use WiFi to get email.  So my question is does the iPhone require WiFi to get Office 365 email?  Or is it better to not use WiFi for Office 365 email
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mudcow007
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was the user able to access websites with WiFi turned on (using mobile data)?

when it was turned off was she able to browse the internet?
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Unfortunately I don't have the answer to either.
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Kyle Santos
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I'll post later today
Deleted the old devices seems to have worked.

Thanks.
Thanks
You're welcome!  I am glad that worked for you.  Take care.