alansidles
asked on
OWA issues after updates
Recently we updated a exchange 2010 server from the default install to SP3 with Rollup 8. Since doing so we have email flowing in and out, and iPhones can connect ok, but not Android phones (giving authentication erodes). OWA and ECPis delivering a blank page.
The Application Event log gives the following error:
"Event 2280: IIS-W3SVC-WP: The Module DLL C:\Program Files\Microsoft\Exchange Server\V14\Bin\kerbauth.dl
We also get the following information:
Event ID 1314, ASP.NET 2.0.50727.0:
Event code: 4008
Event message: File authorization failed for the request.
Event time: 9/22/2015 11:54:33 AM
Event time (UTC): 9/22/2015 3:54:33 PM
Event ID: e42fc33ff4ef4b5b86805a9111
Event sequence: 2080
Event occurrence: 700
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/Autodisco
Trust level: Full
Application Virtual Path: /Autodiscover
Application Path: C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Au
Machine name: AWEXCHANGE
Process information:
Process ID: 3920
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Request information:
Request URL: https://mail.theaudiowarehouse.com:443/autodiscover/autodiscover.xml
Request path: /autodiscover/autodiscover
User host address: 192.168.1.106
User: AUDIONET\William
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\SYSTEM
Looking at the Application Pools in IIS indicates there is only ASP.NET v4.0.
System Event log indicates:
"Event ID: 5139, WAS: A listener channel for protocol 'http' in worker process '10140' serving application pool 'DefaultAppPool' reported a listener channel failure. The data field contains the error number."
This error is occurring every 2 seconds with multiple different worker process numbers.
I'm at a loss as to where to begin as I'm not the originating tech for the issue.
Any guidance is greatly appreciated.
The Application Event log gives the following error:
"Event 2280: IIS-W3SVC-WP: The Module DLL C:\Program Files\Microsoft\Exchange Server\V14\Bin\kerbauth.dl
We also get the following information:
Event ID 1314, ASP.NET 2.0.50727.0:
Event code: 4008
Event message: File authorization failed for the request.
Event time: 9/22/2015 11:54:33 AM
Event time (UTC): 9/22/2015 3:54:33 PM
Event ID: e42fc33ff4ef4b5b86805a9111
Event sequence: 2080
Event occurrence: 700
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/Autodisco
Trust level: Full
Application Virtual Path: /Autodiscover
Application Path: C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Au
Machine name: AWEXCHANGE
Process information:
Process ID: 3920
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Request information:
Request URL: https://mail.theaudiowarehouse.com:443/autodiscover/autodiscover.xml
Request path: /autodiscover/autodiscover
User host address: 192.168.1.106
User: AUDIONET\William
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\SYSTEM
Looking at the Application Pools in IIS indicates there is only ASP.NET v4.0.
System Event log indicates:
"Event ID: 5139, WAS: A listener channel for protocol 'http' in worker process '10140' serving application pool 'DefaultAppPool' reported a listener channel failure. The data field contains the error number."
This error is occurring every 2 seconds with multiple different worker process numbers.
I'm at a loss as to where to begin as I'm not the originating tech for the issue.
Any guidance is greatly appreciated.
ASKER
We did that, but after rebooting we now can't get the store to come online. Service keeps restarting. Any clues?
ASKER
Never mind. We got the store started.
Still working on other issues.
Still working on other issues.
ASKER
Our current status is that we have an Application Event ID 2280, IIS-W3SVC-WP: "The Module DLL C:\Program Files\Microsoft\Exchange Server\V14\Bin\kerbauth.dl
In IIS Worker Processes the DefaultAppPool (Process ID 7904) is always "starting".
In the System logs we are getting Event 5139, WAS erros for various worker processes for the DefaultAppPool as follows:
"A listener channel for protocol 'http' in worker process '6444' serving application pool 'DefaultAppPool' reported a listener channel failure. The data field contains the error number."
This is happening every 2 seconds.
I'm pouring through articles online, but any help would be appreciated.
In IIS Worker Processes the DefaultAppPool (Process ID 7904) is always "starting".
In the System logs we are getting Event 5139, WAS erros for various worker processes for the DefaultAppPool as follows:
"A listener channel for protocol 'http' in worker process '6444' serving application pool 'DefaultAppPool' reported a listener channel failure. The data field contains the error number."
This is happening every 2 seconds.
I'm pouring through articles online, but any help would be appreciated.
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ASKER
We outsourced to Microsoft support to get it fixed as no other comments resulted in a resolution.
1. Open ApplicationHost.config file at this path C:\Windows\System32\inetsr
2. Find the entry for kerbauth.dll like following
<add name="kerbauth" image="E:\Program Files\Microsoft\Exchange Server\V14\Bin\kerbauth.dl
3. Change the path for this dll as per the latest location of the Exchange Server installation files.
<add name="kerbauth" image="C:\Program Files\Microsoft\Exchange Server\V14\Bin\kerbauth.dl