Need honest data/inout on FAX Appliances

Not a technical question, but looking for those who've used such products before to solicit feedback on potential solutions.
We have 2 old Castelle FAXPress appliances, each with 8 ports.  They are configured identically for redundancy, but we just switch the 4 lines we currently use to the other appliance when there's an issue with one of them.
All we do with them is FAX-to-PDF-to-FileShare and FAX-to-TIF-to-email to ensure a secure FAX process for our customer's data.  

We are constrained by the fact that we don't want to expand FAX services to end users,  we're not exploring any Enterprise class solutions, nor integrating with the phone system beyond the connections of analog phone lines that are provided for faxing.

The natural choice is to upgrade to OpenText RightFAX Express appliances. But in doing any due diligence I can't find any article or post that shows any comparisons of RightFAX express appliances with any competition.  In fact it took a bit of looking to find the FAXFinder appliance from MultiTech. The FAXFinder is less than half the cost, support is included,  is more expandable via the use of expansion modules.

While MultiTech's datasheet has compliance/performance data, OpenText's does not.  Neither has any indications of duty cycles.

Has anyone ever compared such products?  Does anyone use the FAXFinder, and what feedback can be provided? Does anyone know of a different analog appliance to evaluate?

Any feedback is appreciated.
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BudDurlandDirector of ITCommented:
We used to use Castelle appliances before we moved to a fax service.  I don't have any direct experience with the MultiTech  gear, but i know that our local telephone system provider uses them as their go-to solution for anyone that needs a fax server.  I talked to one customer of their's who said that the Mutitech devices worked very well for them and were "set it and forget it",  I did not dig into too much detail about how they used them.  

Sorry i can't be more help, but in your case -- no end user sending of faxes -- I think I'd  seriously consider switching to the Multitechs.   If there was a lot of users on the faxpress sending faxes, I'd say stick with the OpenText appliance to avoid re-training, software re-installation, etc.

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kmurphyAuthor Commented:
Thank you
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