I have a question regarding Microsoft Word 2013. I have a customer that is in a domain environment in which all of their data is stored on shared drives on the server. If we browse to the folders where they store their documents using windows explorer they open up correctly. If we open MS Word and browse to the documents by going to file > open, then they will open as a read only document. I have checked the file attributes of the documents and they are not assigned read only, and they are not blocked. I have also checked file permissions and ensured that MS Word is not running in compatibility mode. Any ideas?