Error when running reports and other pages (ASP/MS SQL 2008)

We currently have a web application in classic ASP and MS SQL 2008. The ASP files and the database run fine locally, but when uploaded to a server hosted by our client they consistently get errors on some pages, they all display numbers. The attached example is when they try to run a report, they would usually get the list of results but in this case instead they just get numbers.
This doesn't happen in any particular page, it happens In most reports and other pages as well.

The strange thing is that I installed their DB in our environment and it runs fine. This shows that is not a DB issue.
Then we sent them all our ASP files to make sure we have an exact copy, this did not help either.
Then we checked IIS configuration and it's the same.

I am clueless at this point on what else to check on their environment that could be causing this issue.
Any ideas are welcome !
error.PNG
LVL 1
AleksAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David Johnson, CD, MVPOwnerCommented:
check the connection string
0
AleksAuthor Commented:
What should I check ?   It works on other pages just fine and nothing has changed.  2 weeks ago the software was working fine, then this started happening.
0
MlandaTCommented:
Works on other pages... So if I understand correctly... the reports are working properly on other pages on the clients server. Just a few report pages have an error. But all these pages work costly in your environment (what's your environment)?

This suggests processing issues on these specific pages. Are the reports song anything particularly different from the ones which are working? Same report component? Same amount of data? Is there a way in which you can add some logging on the server side.... Write to a text file at different stages of the report processing and inspect that file to see where things night be going wrong? Is there anything in the Event Viewer that might be coming from IIS?
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Browsers

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.