asked on Outlook 2010 - Excel and Word previews do not work
Outlook 2010 - Excel and Word previews do not work "This file cannot be previewed because there is no previewer installed for it"
PDF and JPG are fine.
Have googled and tried Trusted settings (untick all)
Dcom config is set as recommended
.
Have tried uninstall / reboot / reinstall.
.
Restore from Storagecraft backup to last week (Known to be working at that time)
Testing after restore - still failed.
Run out of ideas.
Anybody have anything I can try?
PDF and JPG are fine.
Have googled and tried Trusted settings (untick all)
Dcom config is set as recommended
.
Have tried uninstall / reboot / reinstall.
.
Restore from Storagecraft backup to last week (Known to be working at that time)
Testing after restore - still failed.
Run out of ideas.
Anybody have anything I can try?
OutlookMicrosoft WordMicrosoft Excel
Last Comment
ctcsupport
ASKER
Thanks Shweta,
Have already tried all of the above.
Office has been completely uninstalled, then reinstalled.
Have already tried all of the above.
Office has been completely uninstalled, then reinstalled.
Hi,
You can also try this:
• Under C:\Program Files\Microsoft Office\Office 12, winword.exe or winword file will be available.
• Just right click on file > Properties > Compatibility tab.
• Uncheck the following:
• “Run this program in compatibility mode for”
• “Run this program as an administrator”
• Then Apply > OK
I hope this proves helpful for you.
Regards
You can also try this:
• Under C:\Program Files\Microsoft Office\Office 12, winword.exe or winword file will be available.
• Just right click on file > Properties > Compatibility tab.
• Uncheck the following:
• “Run this program in compatibility mode for”
• “Run this program as an administrator”
• Then Apply > OK
I hope this proves helpful for you.
Regards
ASKER
None of the Office programs has compatibility mode checked and none have Run as Admin checked.
Sorry, forgot to mention,
This is all on Windows Server 2008 R2 Remote Desktop Server. 35+ users
Issue happening to all users.
Sorry, forgot to mention,
This is all on Windows Server 2008 R2 Remote Desktop Server. 35+ users
Issue happening to all users.
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ASKER
Found the Fix and implimented. Working now and customer happy.
Just putting our fix out there so hopefully will help someone else
Just putting our fix out there so hopefully will help someone else
• Please try to repair Outlook 2010.
You can also try: -
• Close Outlook > Open Microsoft word and under Protected view uncheck the following:
1. Enable protected view for files originating from the internet.
2. Enable protected view for files located in potentially unsafe locations
3. Enable protected view for Outlook attachments.
• Click ok > close word and know open Outlook.
Regards
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