troubleshooting Question
Outlook 2013 and Office 365 - Mail is stuck in outbox.
Jerry Collins asked on
Please help!
I have a Outlook.com email account and Outlook 2013 running on a Windows 10 Ent laptop.
Outlook configures the Outlook.com account and downloads the mail in the mailbox.
It will NOT send any mail, any new mail created is stuck in the Outbox. Send/Receive reports every task successful, there are no errors.
I have tried everything up to and including rebuilding Windows on the machine, reinstalling Office etc. So I believe it is the account, but why?
If the outlook.com account is accessed on-line everything works fine.
Any ideas?
I have a Outlook.com email account and Outlook 2013 running on a Windows 10 Ent laptop.
Outlook configures the Outlook.com account and downloads the mail in the mailbox.
It will NOT send any mail, any new mail created is stuck in the Outbox. Send/Receive reports every task successful, there are no errors.
I have tried everything up to and including rebuilding Windows on the machine, reinstalling Office etc. So I believe it is the account, but why?
If the outlook.com account is accessed on-line everything works fine.
Any ideas?
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 19 Comments.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.
Our community of experts have been thoroughly vetted for their expertise and industry experience.