ERROR while installing HP Officejet 5610

I downloaded the installation file TWICE and every time I try to install the package I get the same message:

Here's the file name:
HP Deskjet and Officejet Full Feature Software and Drivers - AIO_CDB_NonNet_Full_Win_WW_130_141

I have windows 7 professional 64 bit and this is the 64 bit package I'm installing.
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*** Hopeleonie ***IT ManagerCommented:
This is for XP (but still works till Windows 8.1) got it from HP Support last time I had the same problem (on a Windows 7 64 Bit client).

If that does not help, please try the following:

•Do you run the setup as admin?

•Clean boot the computer. How to perform a clean boot in Windows:

•Disable any Antivirus programs:

•Create a new user account. Managing User Accounts and Logins (Windows 7):
brothertruffle880Author Commented:
This is as far as the installation gets:
I moved the dialog so that you could see where it hangs.

Joe Winograd, Fellow&MVEDeveloperCommented:
I've seen two fixes for this:

(1) This is specifically for systems running McAfee LiveSafe with the real-time scanner enabled. If you're not using that, skip to (2) below; if you are using it, disable it and try to install again.

(2) The problem can be caused by corrupt .DAT setup files. So delete these files in your C:\Windows folder:


Then try the install again. Regards, Joe

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brothertruffle880Author Commented:
I installed it as admin.
I disabled all anti-virus apps.
Joe Winograd, Fellow&MVEDeveloperCommented:
Try my step (2) above, i.e., delete these files in your C:\Windows folder:


Then try the install again. Regards, Joe
brothertruffle880Author Commented:
OMG Joe Winograd!!!!  thank you, Thank You, THANK YOU!!!!
Pope Francis should retire because YOU ARE GOD.

Can you believe that these two FRIGGIN files were hanging the whole darned installation??????

I ran as admin
I went through the registry with a fine-toothed comb MANUALLY deleting all keys with the applicable keys --a suicide-inducing task.
I turned off all viruses
But deleting those two friggin files from my windows folder DID IT!!!!!

BTW, what a crap installation program that does NOT overwrite those files.  Don' you think???????????  OH well.
Have  a great weekend!!!
Joe Winograd, Fellow&MVEDeveloperCommented:
You're very welcome. I'm glad that solved the problem. Yes, I agree with you — the installer should certainly be able to handle that situation. You have a nice weekend, too. Regards, Joe
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