Win 7 no boot 0x00000f cannot find winload.exe

Client tried to install Win 10 on top of Win 7...
Didn't work correctly...he called Microsoft directly...(he says)...
they re-installed Win 10 and now he gets this...


windows\system32\winload.exe
0x00000f

Will not boot...will not safe boot...Removed HD and did chkdsk on good PC...no joy...
Thinking do inplace install of Win 7....BUT the COA is mostly rubbed off...cannot read the code...
And since I cannot boot, I cannot pull the code out of the registry...

Not sure how to handle this without wiping the HD and do a total reinstall...

Open for ideas and suggestions...
Thanks...
Assume Win7 home prem because laptop in emachine...
LVL 2
Steve MutchlerIT TechAsked:
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JohnBusiness Consultant (Owner)Commented:
That file exists on my machine (Windows 10 Pro) and is dated the day the machine upgraded to Windows 10 Pro.

If there is no way to start it, then I think your only course of action is to start again with Windows 7. No boot at all really hampers any efforts you might make.
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kulboyCommented:
If you can make a W10 boot-usb, you can try to fix the installation you have on the disk.
check here to create the bootable usb:
http://gadgets.ndtv.com/laptops/features/how-to-make-a-bootable-usb-disk-for-windows-10-722670
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Steve MutchlerIT TechAuthor Commented:
Kulboy...
I crated a bootable DVD and tried to reinstall Win10 hoping it would fix the issue..;.l
It did not work...

I'm going to wipe the HD and start with a fresh load of Win 7...

Thanks for the ideas...
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JohnBusiness Consultant (Owner)Commented:
@stevem5000  - Thanks. It may be the laptop is not compatible with Windows 10 and should stay at Windows 7.
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Steve MutchlerIT TechAuthor Commented:
Didn;t think of that...if Msoft says you can install it on any Win 7 and higher...
I would assume a 4 year old or so emachine with COA for Win 7 home would work...

But...a lot of us are just new learning about Win 10 and who really knows what issues
we will find in the next 6-12 months....

I sent a newsletter to all my clients and told them to hold off on Win 10 for at least 6 months...a few of them didn't listen to me...P:>)
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