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moeshakirFlag for United States of America

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Information Store Service on Exchange 2010 is not starting

My Exchange 2010 server Information Store Service is not starting and I get the below error on the windows Event log.


Active Manager failed to mount database Mailbox Database 0332199996 on server BDTD.sadr.local. Error: An Active Manager operation failed with a transient error. Please retry the operation. Error: Database action failed with transient error. Error: A transient error occurred during a database operation. Error: MapiExceptionNetworkError: Unable to make admin interface connection to server. (hr=0x80040115, ec=-2147221227)

I already rebooted it and tried but not working. This is also a Vm.

Please help
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Muhammad Burhan
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Avatar of Shweta Goel
Shweta Goel

Hi,

•      Synchronize time with DC and then try to start it.
•      Forefront should be disable
•      Try to increase time out value for Exchange Server store service and then try.

Regards
Check the NIC settings, it all settings are fine.
Agree with Gaurav
Please check the NIC settings first.
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ASKER

NIC settings look normal
I tried em all and nothing works.
This started happening after the "Update Rollup 10 for exchange server 2010 sp3 installed" 2 days ago.
Try installing "Update Rollup 11 For Exchange 2010 SP3 (KB3078674)"
http://www.microsoft.com/en-us/download/details.aspx?id=49043

This should fix Information Store service crashes randomly in an Exchange Server 2010 environment.
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moeshakir
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Thanks for sharing the solution.
Appreciate if you mention antivirus name.
Microsoft Forefront Protection 2010 for Exchange Server
I was able to fix it