Undetectable DVDRAM

Actually we downloded from windows 10 to windows 7  profesional 32 bits ans afterwards the hl-dl-st dvdram gh22ns50 ata device is undetectable and unable to read. Which should be the troubleshooting. Thanks
ViankusAsked:
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rindiCommented:
Go to the website of your PC or Mainboard manufacturer, look for the support section of their site and them look for your PC's model. Some manufacturers also allow you to insert the Service tag or serial number of your PC there. Then look for and download the Windows 10 drivers for your PC and install them. If there is a chipset driver start by installing that first, then reboot.

If there are no Windows 10 drivers, try the Windows 8.1 drivers next, or if those don't exist either, the Windows 8 drivers, or last, the Windows 7 drivers.
nobusCommented:
do you have the latest firmware?  that can help here the latest :  http://www.lg.com/us/support-product/lg-GH22NS50

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LeeTutorretiredCommented:
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
nobusCommented:
viankus, time to give some feedback plse
nobusCommented:
viankus, may i ask if my solution helped? and why the B grade?
also you still did ,not give any feedback, which is always helpful
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Windows 7

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