vSphere 5.5 vmware another task is already in progress

I had a failed Veeam backup and now cannot remove the snapshot. If I try an active full I get "another task is already in progress".

Can anyone help?
HKFueyAsked:
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
1. Restart vCenter Server service.

2. Restart Network Management Agents.

in that order, try 1 first, and then 2, if 1 does not work.

and make sure Veeam Backup jobs are stopped. and be prepared to handle the snapshot disk, if there is one.
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HKFueyAuthor Commented:
Hi Andrew,

Will the VM's continue to run?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Yes, vCenter Server is just a management server.

However the task which is running on the VM, will be forced to stop.

What ever that task is...stuck snapshot?

how long, has this task been in progress for....
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HKFueyAuthor Commented:
"how long, has this task been in progress for...."
All day

"Restart Network Management Agents." my colleague says this will 'kill' all our VM's
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HKFueyAuthor Commented:
OK  we did step 2, looking OK so far. I think the snapshot data may still be on the disk though. Going to get a full backup before doing anything else!
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Restart Network Management Agents." my colleague says this will 'kill' all our VM's

Ah rubbish.

They are just network management agents, vCenter Server service and Agents can be restarted without VM's being affected.

You may want some light reading, about snapshots, please read my EE Article

HOW TO: VMware Snapshots :- Be Patient
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HKFueyAuthor Commented:
Thanks for the help. And reassurance!
Regards
Andy
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