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Email Stuck in outlook 2010
Hello Experts,
I have had to recently restore my entire SBS 2011 and Exchange 2010 from a back up. For the most part all is going well with the exception for a few anomalies. One of them being a end user who has a email from the day our server crashed. This one particular email has a status of unopened and can not be deleted, moved, or opened. I would just like to get rid of it. I have re-installed office and ran a repair as well. The mail box is on the server and does not have a local .pst file local on the computer. Any suggestions on how to remove this email?
I have had to recently restore my entire SBS 2011 and Exchange 2010 from a back up. For the most part all is going well with the exception for a few anomalies. One of them being a end user who has a email from the day our server crashed. This one particular email has a status of unopened and can not be deleted, moved, or opened. I would just like to get rid of it. I have re-installed office and ran a repair as well. The mail box is on the server and does not have a local .pst file local on the computer. Any suggestions on how to remove this email?
Did you check the particular mail in OWA ? confirm its there also ?
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Click on Send/Receive > Work Offline. Now, Go to Outbox and delete Stuck messages. Click Send/Receive and Work Offline again.
Regards