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gustavomor02

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Microsoft office Excel takes a long time to open

A user on our network is experiencing delays when opening any excel files. I doesn't make a difference if the excel file is opened on a local folder or shared. I tested the same file with different profile on that computer and it takes less than 5 seconds to open the file. The user started experiencing this problem a couple of days ago.

Another interesting fact is that files opened in word and outlook open immediately in both profiles

Thank you
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John
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gustavomor02

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Do you know the reason for this damaged profile. Replacing the profile is a lot of work. Any way around it?
The most common reason for profile damage is clicking on dodgy links or opening bad attachments in email. You can try scanning for malware, but generally there is not a practical way to rescue a user profile.
@gustavomor02 - Thanks. I hope things work out with a new profile. It usually does for me.