Microsoft office Excel takes a long time to open

A user on our network is experiencing delays when opening any excel files. I doesn't make a difference if the excel file is opened on a local folder or shared. I tested the same file with different profile on that computer and it takes less than 5 seconds to open the file. The user started experiencing this problem a couple of days ago.

Another interesting fact is that files opened in word and outlook open immediately in both profiles

Thank you
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JohnBusiness Consultant (Owner)Commented:
Problem user profile slow (local file).
New user profile fast (local file).

You cannot repair a damaged profile. Back up the data in it and replace the profile. That will solve your issue.

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gustavomor02Author Commented:
Do you know the reason for this damaged profile. Replacing the profile is a lot of work. Any way around it?
JohnBusiness Consultant (Owner)Commented:
The most common reason for profile damage is clicking on dodgy links or opening bad attachments in email. You can try scanning for malware, but generally there is not a practical way to rescue a user profile.
JohnBusiness Consultant (Owner)Commented:
@gustavomor02 - Thanks. I hope things work out with a new profile. It usually does for me.
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Microsoft Excel

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