We couldn't complete the update

Dell windows 8.1 stuck in We couldn't complete the update undoing changes

How to fix this?? I tried f8 And shift f8 but no luck

I can't reach the desktop
brian ramdhaniCT Technician Asked:
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lruiz52Commented:
Have you tried booting from WIndow 8.1 Media (DVD or USB) then try to repair.
brian ramdhaniCT Technician Author Commented:
I didn't get any media with the pc
lruiz52Commented:
What happens when you Hold down F8 or Shift + F8.? if your keyboard is wireless, try a wired keyboard.
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brian ramdhaniCT Technician Author Commented:
It is wired but nothing happens when I try that
noxchoGlobal Support CoordinatorCommented:
Usually by undoing it is restoring from system recovery point.
If you do hard reset - it can work. Even if it fails the Windows 8.1 will load to restore mode where you can restore the machine to teh restore point it created before installing update.
nobusCommented:
try booting to safe mode (F8 key)
otherwise, disconenct the lan cable, or stop the wireless service at the router
then boot

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